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January 2024 by Zaventres Toney
Conveniently placed downtown St Louis it is. It's easy to pass the entrance to actually get in the building but other than that it was a smooth interaction.
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January 2024 by LaVert Foote
My experience with U-Haul was great! Last few months of helping my best friend move furniture from one home to storage and then into his apartment. Busy, busy, busy, October November and December
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December 2023 by QUEENP
Great staff but trucks are not safe to be on the road uhaul really need to step there game up on them trucks spend all this money on em and can't even make it to your destination and back without problems trucks not clean yeah I think I'm over uhaul high prices and poor serviced trucks
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December 2023 by Douglas Santiago
Excellent customer service! Stiles took great care of me. He really took the time to explain all of the service provide. I appreciate the professionalism and dedication. It put my family and I at ease knowing we were taken care of.
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December 2023 by Sino King
Wish I could leave 0 stars , there unprofessional charges your card more then once they even lied about me not putting the gas on the half mark when I clearly put it pass the halfway mark just in case I have pictures they still haven't refunded me my money very unprofessional they act like they don't want to do they job or be there have attitudes I will never use this u haul place again ..
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November 2023 by rosalind latham
Great place to store your things. The units are climate controlled and inside a building, so you don't have to be outside if the weather is bad. The only problem is that they have one elevator, and when it breaks down, you'll have to take the stairs or come back after it has been repaired.
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November 2023 by JT Bauza
I happened to visit the downtown St. Louis U-Haul location on a whim this afternoon for some moving supplies, especially after the disappointment with the quality at Home Depot.I picked up a variety of shrink wrap, packing boxes, and a box for my flat-screen TV. The Assistant General Manager was at the front desk, and her welcoming demeanor instantly brightened my experience. While I’ve always received good service here, she truly went the extra mile to ensure I had everything I needed. She took the time to review my selected supplies and engaged in a brief Q&A to ascertain I had the right sized box for my 70” TV. Her efficiency made the entire process from entrance to check-out swift, smooth, and effortless. Moreover, her insightful recommendations subtly steered me towards the best value options, making the whole purchase more budget-friendly than I had initially expected.You rock! Thanks for all your help, Ms. AGM!
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October 2023 by Carli Beguerie
If there was an option for NO stars, I would click on it.What a toxic place, rude manager, slow service, honestly a terribe experience.If you don’t like your job, do everybody a favor and go work somewhere else.
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October 2023 by Michelle Voyles
They finally fixed the Elevator what a relief
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October 2023 by Alexsandra Stankov-Johns
My friend has storage here she loves it
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September 2023 by Riley
This location, less than an hour ago charged me over $650 for "damages" to the front bumper of a 15' truck I rented and put 8 miles on. I did no such damage and my coworker is witness. The employees also tried to get a "cash settlement" from me before I left. Total scam of a business, use a different truck rental company.
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September 2023 by Matthew Hellm
Waited for over 30 mins just to get keys after I checked in on the app. Truck was clean and ready but gas was empty with only 9 miles till empty. By time I left the lot I was there for 45 mins and that’s with checking in on the app. Then having to scramble to find a gas station because I couldn’t find an employee and was running late.
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September 2023 by Stephanie Ross
Rental service was excellent however I was charged more than the total cost. My Receipt read $80 my bank account was debited $96. Thank goodness for my Banking Anytime Alerts.
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August 2023 by J D
This place has everything needed to move. The only issues is the employees and management seem to not want to do their job.
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August 2023 by Johnathan Glover
Favorite place to pick up Uhual trucks from! Always got great customer service!
