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October 2024 by Hannah Pinkley
The while experience was frustrating! I called and reserved a 10 ft truck to move my elderly mother. I received a call each day w them changing this sizrme of the truck, to scheduling the wrong time. And the day of called me a 745 am to tell me they didn't even have a truck then sent me to the south vandeventer location which was horrifying!!!!!
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March 2024 by Kevin S
Great place
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August 2022 by Josephinx Ziesman
Big, clean, and friendly!
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September 2021 by Macao The Chef
i only went 6,7 blocks away because i lived nearby. So, i didn't put hardly any miles on the truck. They STILL charged me $19.99 for gas! I guess they're going to make their money by any means necessary. U DON'T treat your customers like that. Especially,when they're the ones whom keep you afloat. NEVER AGAIN. Granted, the truck was very nice and clean.
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August 2021 by V C.
Staff was not particularly helpful. Very difficult to get information over the phone. Staff seemed to treat U box customers as a nuisance or inconvenience despite paying close to $2000 for the service. I'm guessing the U-Haul model doesn't provide enough profit incentive for the U-box storage. Erika was the only bright spot. For future moving needs, I will go elsewhere.
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August 2021 by Brandon Ryan
Uhaul ruined my moving plans. They gave me no warning that they could not fulfill my reservation, which was pivotal to my out of state move. Unfortunately this location could not help me with the issue when i arrived to find no record of my reservation and no trucks in inventory. Uhaul just abandoned their commitment to my order. Make sure to have a good backup option if youre making moving plans soon.
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August 2021 by Daniel O'Farrell
Person who answered the phone defaulted to being very rude and acting like I was stupid for not knowing the difference between uhaul store and a dealer, and then hung up on me when I asked where a store was. Do something else if you can’t even talk on a phone without being a punk.
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November 2020 by Macao The Chef Simmons
i only went 6,7 blocks away because i lived nearby. So, i didn't put hardly any miles on the truck. They STILL charged me $19.99 for gas! I guess they're going to make their money by any means necessary. U DON'T treat your customers like that. Especially,when they're the ones whom keep you afloat. NEVER AGAIN. Granted, the truck was very nice and clean.
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September 2020 by Scrappy Coco
Number is wrong. I called today and they say they are called iStorage??
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August 2020 by Richard W.
Uhaul always has the cleanest and newest equipment rentals in town.Caleb the new guy and Christina were .
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March 2020 by Ak MsMookie
Both of the people that greeted us was wonderful, but Reggie was AMAZING. He's personality was so refreshing. We end up returning it a little late but when I called to explain he was polite the whole time. A wonderful experience. They got me in and out, renting and returning, quick and with a smile.!
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December 2019 by Vitaly Neimer
Quick good service
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September 2019 by Dongxue Shi
Helpful and friendly stuff
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July 2019 by Akilah Mayes
Both of the people that greeted us was wonderful, but Reggie was AMAZING. He's personality was so refreshing. We end up returning it a little late but when I called to explain he was polite the whole time. A wonderful experience. They got me in and out, renting and returning, quick and with a smile.!
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June 2019 by Mac Calhoun
Reggie was so helpful! Super welcoming and kind. Great customer service. He made it quick and easy and added his personal touch. Will definitely be back!
