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January 2024 by jithin cherian
Bad customer service and does not take care of customers; really bad attitude towards customer
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August 2023 by Michael Devitt
Don’t expect a slick corporate experience; it’s a combination uhaul/convenience store/pawn shop/cell phone dealer. That said, it seems to be a family business and everybody I dealt with there was helpful friendly and patient, which is more than I’ve gotten at other uhaul stores in the area.
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January 2023 by Bethany Beyyette
High stress environment inside, but the folks have been quite helpful when we had our problem and helped with resolution.
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January 2023 by Bethany Bey, PhD
High stress environment inside, but the folks have been quite helpful when we had our problem and helped with resolution.
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February 2022 by Sabi singh
They are group of sketchy peppe
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October 2021 by Jenna Hunn
If I could do zero stars I would.. was on the way to pick up a truck that was dropped off at the wrong uhaul.. this location proceeded to give away my reserved truck as I was pulling up, was extremely unhelpful in coming up with a solution and hung up on me multiple times.
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June 2020 by Colleen Walsh Lang
Lack of clear instructions, shady neighborhood, not where we scheduled our pick-up, no staff around to help.
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August 2019 by Joe Jacobson
I rented a 10-foot truck here recently. I found the level of service good and was in and out in less time than with other recent truck rentals at the South Kingshighway and South City U-Hauls. The guy who handled my rental was friendly, polite, and knowledgeable, and obviously cared about doing a good job. The shop is run by a family running a bunch of businesses, like a quick shop, cell phone store, and the U-Haul franchise, out of a single storefront in a rundown building (the Roberts Brothers' old Sears building) in an economically challenged area of the City. The mix of businesses and customers can be a little chaotic, but it did not adversely affect my experience. I only went 4 stars instead of 5 because I would not feel comfortable leaving my car parked in the lot in the rear for an extended period for a truck rental.
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June 2019 by Denise Pate
Help needed
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May 2019 by Ultimate Shield 340
Dude was helping 4 people at once. He was talking to someone about a phone while I was trying to get my truck and be gone. After waiting half an hour for service he finally tells me he doesn't have any trucks available. Terrible service.
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April 2019 by Lane Labe
Good people
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September 2018 by Julie Moore
I had to sit & wait 20 minutes for them to open. I understand it's the "hood", but damn, I had moving to do!
