-
October 2023 by Tashay B
Neat! Organized! And knowledgeable!
-
September 2023 by Shalonda Smith
This place needs lots of improvement. First off it's hot as hell in there: 75 degrees inside with customers sweating profusely while they wait is unacceptable. Secondly the customer service needs work: the customer should be included with the inspection of the truck and at least a 1/4 tank of gas upon arrival. Then explain to your customers proper use of the vehicle (not everyone may know) vs just saying there's your truck and walking off. Lastly, get fully operational equipment: within 5 minutes of driving off the lot my truck shook/jersey and wouldn't drive pass 40. I had to putt putt back to the building. Then the second truck 1/2 worked as well doing the damn thing. I just dealt with it since I was already set back. Overall Horrible experience!
-
August 2023 by CASSANDRA Young
Nice service but I knew I was not going crazy when I saw roaches on 1 of the trucks he gave me ....smhh me and me husband saw bout 20 roaches out of no where just nasty ...better start checking the back of they trucks u will be taking roaches in ur crib..I normally do do no reviews but these business nee to be put on the spot ...wish I would have took pics
-
July 2023 by Pricellious Burruss
Most staff nice but short staffed so long wait . Hours 24 online, yet their business hours are different posted on door. After hours you can't get in your bend they have their additional lock on it even if your payments are up to date.During open hours you have to leave your driver's license with them to get their key for their lock on your bend which makes identity theft easy.
-
April 2023 by Ci Lee
Theo was an AMAZING help!! If you need help ask for Theo!
-
October 2022 by Christopher B. Murillo
Very helpful! I really didn’t know what I was doing when I rented a truck, this was a last minute thing. The team made the process easy, stress free, and understanding. I would recommend this location for any of your moving needs! Will do business with them again.
-
July 2022 by Mickeya Moore
FLAWLESS! Saved my life! Only location out of three Uhauls that said they could pump propane. The other locations said they didn’t have anyone certified.
-
March 2022 by Kristen M
I literally just left this location and was there for at least 20 minutes, was never even greeted, let alone helped. For some reason, it took two employees, the only folks there, to fill up propane tanks. Do not visit this location, its a waste of time
-
September 2021 by Duan Tippett
To plan early and not wait til the last minute to reserve a truck/trailer/ or storage
-
July 2021 by Veronica Jones
Starting off my rental everything was nice. The workers were very helpful in helping me choose what I needed to move. When I returned it was a different story. Let me start by saying everyone here was super helpful, except one of the CSA checking vehicles (Shelby). She has the worst attitude and sense of entitlement in a field that demands people skills. She charged us because she read the gas in the vehicle wrong, got an attitude with us for telling her she had it wrong (we did so politely, she was with a customer so we also did not interrupt her we just waited patiently). She snapped on us and after a long day of moving I got into an argument with her in the parking lot over a mistake she refused to even double check... We went inside and talked to other staff and saw that other customers were having similar issues with Shelby. Her assistant manager was extremely helpful in resolving the issue and the rest of the staff really worked overtime to make up for the poor experience she created for many of the customers and that is the only reason I would ever consider going back to this location. 5 stars for them, but Shelbys attitude brings it down to a 2 for me.
-
June 2021 by Darryl Walker
Mr. Meeker was terrific, he explained everything and gave me multiple options when it came to renting a storage unit. Thank you Mr. Meeker.
-
December 2020 by Diane Twichell
This location went above and beyond to assist us today. I’m so grateful to Lawrence and his superb customer service. Thank you so much Lawrence, I appreciate your help.
-
July 2020 by Abdul Masrani
One of the best costumer service experiences I have had in my life. This place is far away from my home but it was totally worth the drive. Mr. Larry and his colleague went above and beyond to help me. 5 stars!
-
July 2020 by MaryKate May
A+++++!! They are very accommodating, patient, friendly, and understanding. I reserved the wrong trailer by mistake and the owner Larry went above and beyond to ensure I got the right equipment needed for the job. I highly recommend this location!!
-
January 2020 by Richard Ware
When I'm in the area and need to rent a truck they always have new clean equipment.The app is easy and faster for making reservations.
