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August 2025 by Taylor Hiette
I happened to have my package jammed at one of the post stands and asked if they could check the opening when they go by to unjam it so I can have the packaging shipped on time. The guy working complained they should have done it and I apologize but I need to track down a mailman and tell them myself.
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June 2025 by Patricia Cracchiola
Great customer service.
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June 2025 by Lisa Brown
Worst post office in the city in my opinion. The workers, for years, have steadily been as rude as possible.
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August 2024 by Buttas Worth
Awesome customer service every time
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August 2024 by Miles and Grace
Easily the worst post office experience I’ve ever had. I understand being close to closing time but to be rude and raise your voice at customers is unacceptable to me. Wish I had caught the woman’s name.
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August 2024 by Allison Cundiff
The employees at the front desk were extraordinarily helpful in locating my package.
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July 2024 by james baker
This is a review for mail carrier Eric Ramirez. Eric took over for our regular mail carrier who went on maternity leave. We had a problem receiving some mail and he went out of his way to find out what the problem was even after working many hours. He's a valued employee and his positive attitude and friendliness was a pleasure and a rare commodity today.
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July 2024 by E James
BEWARE!!!!! Did a test, mailed 3 cards all to the same address. One from this PO, one from The Grove and one from Webster Groves. The one from Webster Groves arrived in 5 days, the one from the Grove took 8 days and the one from this PO took 19 days. This is the second time I have done this just to see what happens. This PO needs to be closed and each and every employee needs to be fired as an example. I HAVE RUN INTO 3 EMPLOYEES HERE WITH VERY BAD ATTITUDES.
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July 2024 by Tearene H
I always receive fast friendly service at this location.
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July 2024 by L B
Definitely NOT open until 6, despite what you may read. The locked door has a sign that even states they are open until 6, but it’s patently false.
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July 2024 by Joe B
I set up a subscription through amazon. Had I known it would be delivered through USPS, I would have never signed up. First month of the subscription, delivery is shipped and then I get one of those "delivery attempted" slips that said my 40lb package couldn't be delivered because it was "too heavy." Seriously? I was able to request a re-delivery and it came next day, no issue. The very next month, I get another delivery attempted slip. No reason, just said he couldn't be delivered. This time, when I try to request re-delivery, the option is unavailable when I scan the bar code. Manually enter the shipping number, my item is not available for tracking. I am unable to get to the post office during the hours they are open.
Twice, I've tried to order stamps online to be delivered and they never showed up. Tried to contact the USPS and when I finally got a response, they were incredibly rude and defensive. Like it was my fault that I didn't get the stamps. Suggested I go check my neighbors mailboxes for the missing stamps. Sure, I'll go snooping through other people's mailboxes for my missing stamps. Not illegal at all.
It's getting harder and harder to advocate for the USPS not being privatized or replaced when they don't even try to do their jobs well.
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July 2024 by Tammy Caskey
They're always late opening, even though 9AM is the exact opening time. Possibly, it's not good enough for the employees to be prompt. Maybe they need to find a lower paying job and maybe they will dole out some respectable service.smh. And why are they always angry?
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July 2024 by Paige K
Clean and quiet, no attitude from the employees like some folks are saying. They were polite and relaxed. Don't know what the low ratings are for.
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May 2024 by chris
The employee working all the way to the right side of the 4 stations is always so delightful and pleasant to work with. I'm sad but I'm happy for her that she's going to need to take maternity leave soon, good luck ma'am, God bless your delivery experience and please come back to work when you can
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March 2024 by Z T
It's pretty hilarious to receive a square box looking like a piece of modern art. Not only was my item damaged, but all of its liquid had emptied its sealed container.Notice the "We Care" note from USPS on the package. Someone at USPS doesn't know what those words mean.
