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August 2025 by Mickeyj45 *******
This post office absolutely sucks can’t ever deliver packages on time. I was supposed to receive a package today with 1-2 day shipping and now it’s gonna be like 3 or more days because they can’t deliver on time. If I pay for 1-2 day shipping expect it in 1-2 days not 3 or more
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July 2025 by Cynthia Gasway
Delightful customer staff
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May 2025 by Eva Tempinson
Mail person continues to shoveled more then 11packages in my mailbox at a time!!! Why??? Because he is t o dam lazy to walk packages up to my door!!! I'm wheelchair bound and have a hard enough time getting my mail. Which my regular mail carrier knows! There is NO REASON TO PUT 11PACKAGES
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May 2025 by Leandra “LeeLee” Gough
Your mail man was blocking my driveway. For at least 10 minutes really passed me off. He should no better
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May 2025 by Thanh Dinh
Absolutely horrible service. Avoid at all cost.
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May 2025 by Susan D
The Affton Post office at 63123 IS HORRIBLE HANDELING MAIL I have so much mail which doesn't get delivered and they take NO ACCOUNTABILITY for it. When I report missing mail (all the time) they have such a LA-DEE-DAH attitude about it. Well this time is different. I get a notification that I am to receive a substantial check from a Fiduciary Service Company which handles Probate cases and in charge of sending Checks of Liquidated Estates. Well surprise surprise it never arrived and I get the same La-Dee-Dah attitude. We'll see how la-dee-dah they handle a lawsuit to replace full amount of check.
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May 2025 by TootieDoodles
For some reason the mail carrier just stopped dropping off mail. It was 2 months before we got spam mail and the reason I got from them was that they thought we didn't live here anymore. We have lived at the same place for 3 years and now delivering mail is an inconvenience. I get you dont have enough people to work but it would be nice if you would stop sending my mail that I need thats highly important, back to the sender. Including insurance, bills, things that can't go paperless.
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April 2025 by kevin maguire
days without service. incosistent
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March 2025 by Wally Greer
Beat up. Only one clerk on duty.
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March 2025 by Adis Muratovic
Terrible Service at USPS – Passport Renewal Lost
I had an extremely frustrating experience at my local USPS office while trying to send my passport renewal application. I specifically requested expedited service, but the clerk refused to process it the way I asked, insisting on their own opinion instead of simply doing their job. As a customer, I should be the one deciding what service I need—not them.
To make matters worse, my application is now lost, causing unnecessary stress and delays. The lack of professionalism and unwillingness to follow customer instructions is unacceptable. USPS employees should focus on processing requests, not giving unsolicited advice. If I could give zero stars, I would. Avoid this location if you need anything important handled properly!
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March 2025 by Linda Boucher
Post office workers here are unwelcoming and rude. I had to return a second time to complete a passport application for a minor. The first time, I was missing just a photo copy. They could have simply made a copy for me, however they could care less and sent me over to UPS. Do not count on them to take passport photos for you. Not sure if they are lazy or just incapable of using a camera and printer. I came back the second time around and submitted the application. Despite having them check over my documents and applications, there was still an error when US passport center received it, and I still have to send in more documents.
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March 2025 by Matthew Boyd Williams
This is a terrible post office. Trying to get a passport here was like trying to write with a stone and chisel. They lied about their passport camera not working and sent us to UPS for photocopying. The employees were rude and unhelpful.
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February 2025 by Mandalore
Horrifically inept. 0 Accountability.
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January 2025 by Tim Buback
Scheduled a passport appointment for 1pm. Arrived to the post office and was told the passport lady was going on lunch from 1-2pm. Passport worker did not seem to care in the slightest we brought our 3 young children to a scheduled appointment and told us to come back later.
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January 2025 by Kimberly Hartung
A few small packages delivered 1/14 and 1/13. I know I am supposed to have other mail coming. Cards from my mother and bills that have due dates. Haven't received mail other than those few packages since before the snow on 1/5. I understand the roads were bad but this route that I live on seems to be a problem long before the snow. NEVER have the same mail man. Sometimes the mail is early, sometimes late. Sometimes no one gets anything. Go several days with just packages and than a bunch of paper mail on one day. This has been going on for Months.
I go out of my way to avoid the Affton Branch simply because some of the employees have no business working there. I am also a federal employee and if I acted like that I would have been reprimanded.
Fix the issue.
