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March 2024 by Holly Peck
Awful delivery service. Driver drove right pass our mailbox because he said a parked car was too close, wouldn't take 2 steps out of his vehicle to place mail in the mailbox. I know he wasn't in a hurry because he stopped and talked to one of my neighbors for about 10 minutes. I wish USPS was privatized so postal workers could deal in the real world instead of the monopoly that our government has over our lives. Open up the postal industry to the private sector and let the true quality of American ingenuity and service take control and not the government. Government only breeds inept workers in a welfare state.
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February 2024 by Nicole Bess
Waited 20 minutes in this short-staffed post office to be told that all they had was 4-cent stamps. Unbelievable.
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February 2024 by Benjamin Susic
Bad staff
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February 2024 by Mike Goldsmith
If you have an important piece of correspondence or valuable package you’d like to have lost, make sure the Affton Post Offoce puts their hands on it. If you’d like to see your tax dollars completely pissed away on ignorant, unconcerned, thoroughly incompetent workers, go grab you a seat at this place and watch the retardation of the government at work. I’d implore Google to give people a negative star rating to accommodate this cess pool of idiots.
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February 2024 by Tattoo
Consistently late with packages. If you live in Affton, you’re better off getting a P.O. Box than dealing with this building. Mail carriers aren’t bad, station is god awful. Workers will take 10 years to come to the front to service you as well.
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February 2024 by Matt Dougherty
Haven’t had a mail carrier on my street in 5 days now
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February 2024 by Taylor P
I have never been spoken down to so disgustingly ever in my life by workers of a business. I went to the Affton branch in Grasso plaza, to ask how to ship a pre-paid package. As I have never done this before. The large female African American employee looked at me as if I was the most stupid person in the world. The tone of voice she spoke to me with was appalling. Not to mention the large white lady next to her was talking to a young man with the same degrading tone, being extremely rude because he was confused about renewing his passport for a trip he is leaving for in 3 months. These women would be more suited as prison guards, not "helping" the public. Shame on the postal service for paying their salaries with our tax money and allowing them to be like this.
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February 2024 by Michelle P.
Front desk workers are a disgrace. I stood there and watched these 2 women talk to 2 different customers like they were absolute trash. It was like they were feeding off each other and I felt so bad for the innocent customers. Do you not have cameras or any supervisors that witness this behavior? Are you "short staffed" so you just keep anyone on the frontline to deal with the customers who pay your and their salary? You keep raising postage rates, but the customers are treated poorly, mail is late or lost...drive down Gravois to Sappington. Those people were decent to deal with. Your Affton staff belongs downtown sorting mail, not dealing with the public.
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December 2023 by Hema Subedi
If there is a place to put zero, I will do zero. Very bad service. Very rude women. Not sure how people can get hired with this kind of behavior in post office. . Very bad experience. God bless post office Affton 63123.
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December 2023 by brad igel
They never deliver. I’m pretty sure my USPS tells me what I am getting delivered each day. Never happens.Especially if it’s a check.I feel as if Hunter Biden may be looking for checks as Uncle Joe snorts gasoline fumes.
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December 2023 by Kim Walters
The woman doing the passports at the Affton office is rude. She acts like she hates her job & she makes it very difficult for the people needing passports. Go to a different post office.
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October 2023 by Lou
Except for the lack of a disabled entrance, this is a good branch of the USPS. There are drive up letter boxes out front.This location is Dedicated to an Army sol
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October 2023 by Justin B
The customer service here is terrible. They treat you like your bothering and interrupting them, and talk down to you. Drive the extra little bit and go somewhere else.
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September 2023 by Rich K
Was nearly hit by whomever you have driving truck 6421931 today at 4:50 pm as they ran a red light long past when it switched on weber. I'm sure they'll lie to you but I have dashcam footage of it.
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August 2023 by Katy Cassidy
Submitted an address change 2 months ago, never received forwarded mail. Called the 800 number online, was told there was no address change on file for me, so I filed a complaint. The manager from this store called me, spoke to me very rudely and aggressively, claiming she did file it, but that there was a new system in place that started 3 weeks ago. Supposedly I was supposed to receive a barcode then had to go in and verify it was me who submitted the change. But if this new system started 3 weeks ago, unsure why it’s applicable to my situation if I submitted my COA 2 months ago. The manager sent me to another post office to figure out how to get this barcode since I never received it. I went to the address she provided, they told me I was at the wrong post office, went to a 3rd post office, to be told I needed to call the 800 number again. Called the number and was told there was still not a COA on file for me. After about 10 mins of questions like “did you put your name on the form?”, she somehow found the address change and told me it was submitted on 7/5….when I filed the complaint..Not 5/1…when I actually submitted it. Was told I would start receiving mail in 7-10 days. Received an email this week with a barcode and letter that said to go in and verify that it was me, so I did today, received another confirmation that my address change is FINALLY submitted, but it will be another 7-10 days before I receive anything! Not to mention, all the mail I should have been receiving the last 3 months, I’m told is probably just being returned to sender and there is no way for me to get it. WORST LOCATION EVER. Save yourself a hassle, and just file your COA online. DO NOT DO IT IN PERSON OR TRUST THEM TO ACTUALLY FILE IT. They won’t do it, then they’ll give you attitude for asking questions about it.
