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March 2024 by Sonja Johnson
The Walgreens on natural Bridge and Lucas hunt, the workers are rude and very disrespectful. I waited and asked a to get my photos, and a worker acknowledged us but did not address us. We waited over 20 minutes.
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February 2024 by MR. BIG
It's a Walgreens nothing special.
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February 2024 by Mister Poke
Pharmacy has serious problems that could truly be impacting citizens’ health. I had a prescription called in on Wednesday morning. Friday afternoon they say it’s out of stock and would be Monday until they got it in. This after going there multiple times Wednesday and Thursday for them to say “it’s not ready yet”. Incompetence is a cancer.
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January 2024 by grant1856
The pharmacy has major issues. 6 times now they have told me that our prescriptions were ready only to show up to find out that they weren’t and they closed before we could ge them. This last time they said our prescription was ready, we showed up they didn’t have it and they said they would have it the next day. We called beforehand, they said they had it and when we showed up to pick it up they said it would be another 4 days before it arrive. Get it together!
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October 2023 by Ms. Cee Jay
I drove to the Walgreens and asked for my scalp oil to be filled. They decided to give me whatever they wanted. The topical lotion they gave me I am allergic to that’s why I’ve never refilled it. I called immediately and the lady said uh oh what did I do. I said you gave me the wrong medicine. She said hold on, all I could hear was a bunch of mean women in the background. She was asking them to take it back or how could they help. Came back to the phone and told me to hold again, but hung up. I drove back to Walgreens a few hours later, because I had other business, and both of the ladies decided to be ignorant and say “It’s not on automatic refill, so you must’ve ordered it.” I proceeded to tell them scalp oil and topical lotion is different. I am barely surviving and my scalp is currently burning! She said they don’t take medication back, which is fine, I’ll trash it. But both are $40, so who is paying for the one I asked for? Since I had to pay for the one y’all gave me!? She said I can talk to the manager Monday. I literally had to wait until I got paid to by this medicine and now you want me to spend more money I don’t have because y’all screwed up? It’s clear they don’t care unless it benefits them. I’m super pissed about how they treated me. I hate to say it, but the man seems to be the only one with decent communication and empathy! North Oaks won’t have to ever worry about me again. I’ve been coming here for my meds for over 20 years. I live in the community and I’ve never had problems with the workers. Clearly they are new. I hate to say it, but it can close down with the rest!
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October 2023 by Vincent Washington
I called on Thursday to have my friends prescription (insulin needles) transferred from Covington Ga to this location. It was told to me it would be ready in couple of hours.i live-in Belleville IL so I waited and it still wasn't ready. Well here it is Sunday. On Saturday at 3:00am he was admitted in to the hospital with blood sugar levels of 50. I havebeen on hold, hung up on and transfer for over an hour. When I did reach someone her concerns was like I don't care.this has been the worst experience ever. My friend would not be in this position if you had people and employees that cared for the company and people they serve. My friend could be dead but because of your employees he still don't have the pins for his insulin and here it is going into Monday. Look at your company as a whole and the employee..
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September 2023 by Aniya Robertson
You can't ever get through to this Walgreens pharmacy, prescriptions are NEVER READY. Some of the people that work in the pharmacy have really bad customer service skills, you will be dead before you get your meds!!
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August 2023 by Melody Bordeaux
One of my favorite places to shop for something quick.
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June 2023 by tesha stevenson
I was feeling really sick and just leaving my doctors office. Pharmacist Gabriel and his team made my entire day better. They were kind, friendly and was super fast filling my script. Although the pharmacy by my house is closer, I will be using this pharmacy from now on. Its been a long time since I have been treated so kindly...especially in a pharmacy. Thank you for making my trip to the pharmacy a very pleasant one! You have a new dedicated customer!
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June 2023 by Alex Potter
I had a prescription sent to this pharmacy that had a one week pickup window. Even though I received multiple automated calls that my prescription was ready, it was not ready when I arrived and the pharmacist said that they would have to order it. I have never had any issues with getting this medication even when I've switched to a new pharmacy. Plus, they had over a week in advance to order it. They did not give any explanation or reasoning for why they did not order it. Luckily, the pharmacist gave me a different Walgreens location that could fill my prescription... but it was over 20 minutes away.
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May 2023 by Jason Davis
This Walgreens has great customer service sometimes the lines can get long as well as waiting but overall good experience
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April 2023 by PayDro XXX
Worst Walgreens ever!!! The short lady with the SEVERELY arched teeth named Vanessa has an attitude problem and no customer service what so ever!!!
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March 2023 by nancy walter
I called to verify my prescription would be ready at noon and was told it would be ready in 90 minutes I waited until 5 pm and when I got there the tech said oh yes we received it but it isn’t ready and won’t be ready until tomorrow morning because we are too busy and short staffed. I clarified so I am standing here right now and was told it would be ready in 90 minutes but you are saying no matter how long I wait I cannot have my medicine she said yes and I don’t know why you called because you should just come in
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March 2023 by Ebony Brown
Store is neat & organized despite the cluttered entrance. Most cashiers are nice or professional but never both, Some cashiers are neither. Working with the public is difficult, which explains why pharmacy staff are ALWAYS prepared to take out their frustration from the last customer on the next one. So get there early …
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March 2023 by Don Dre
The woman in the pharmacy cant handle her job professionally. She told me to come back after 3pm, when I came back after 4pm she insisted I should have waited for a text. She talked to me and another guy like we were children and when I told her I only heard her say come back after 3pm she made it seem like I was the problem and told me I wasn't listening. She told me, "what you gone do, jump". If a man jumps, you would be in the hospital and I would be in jail.