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December 2023 by Kelsey M.
If you want to feel like you're in a fever dream, visit this Walmart after dark. I was trying to find chain/machinery oil but that aisle the app said it was didn't even exist. A nice employee helped me, but after 45 minutes he just started breathing heavily and whimpering. The produce also is NOT organic and it looks organic, if you know what I mean. Also at one point a child ran up and stole my mayonnaise from my cart, opened it and ate a handful. Pure chaos.
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November 2023 by Yvonne I.
This is about the Shrewbury Walmart. They are horrible. The place is never well stocked. They also need to invest in some customer service training. I approached an associate for assistance but she was on her phone and didn't show interest in helping me. If you are working you shouldn't be on your phone. One time a cashier checks me out and she was on the phone the entire time. Not a good idea when dealing with money. It shouldn't be allowed. The place is always cluttered with boxes and a disorganized mess. The only department that is exceptional is the pharmacy. They should let those associated train the other departments. I have chosen to travel 15 minutes to the Kirkwood Walmart. This site is always clean, well stocked and the associates are very helpful and I haven't noticed anyone on their phone.
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November 2023 by Stephanie S.
I means it walmart, what do u really expect? But as far as walmarts near stl this one is def one of the better ones. The damn checkout is always ridiculous, but I figure if they are going to make me work and ring myself out if I miss something that's on them! I think their was 1 maybe 2 people actually checking. Otherwise both corrals where all the electronic self-check are had about 6 workers per area. Why don't they just use some of them to open more registers?!? NOPE! Instead they let them stand around playing off. Ugh anyways besides that their prices are way better then schnucks. The meat is always great quality for a discount store. The only time I go to schnucks anymore is if I need a specific item that walmart doesn't carry.
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August 2023 by Dawn S.
unfriendly - unprofessional - rude employees!!!! i had to do everything for myself --- search for items, get a price and self check out only to be stopped with 15 people in front of me in line being stopped too so they can check our bags and receipt!! wth!!!!
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August 2023 by Lance M.
Terrible Walmart, especially the people in back bringing orders out to the customers. Very poor customer service.
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July 2023 by Roae W.
Many products are either out of stock or expired. Customer Service ... so that you can return that milk you picked up yesterday that expired last week ... well they're hoping someone might show up by 9am so you can return that item. If not, just come back later... and again even later... maybe tomorrow would be better.
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May 2023 by Natalie F.
Looks like a "nice" Walmart but good luck if you need anything that might be locked up. You will wait around. There's no efficiency, the place is understaffed and the staff that's there just aimlessly pages other people instead of helping directly.
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April 2023 by Devin S.
It's hard not to laugh at the employees laziness at this location. Just come prepared for poor attitudes and the lowest levels of work ethic you've ever seen and you'll survive. Thanks Walmart for always creating an experience!
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February 2023 by Patti B.
I'm finished with this Walmart. rude employees. out of stock. home delivery shoppers blocking aisles with their carts. pallets stacked blocking aisles. customer service poorly staffed.
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December 2022 by Dan H.
Need I say more no!!they people there are gross and nasty third world rejects prove me wrong
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November 2022 by John C.
I dot go there. They treat employees lousy and they chase their competitors out of business! In addition service is lousy
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August 2022 by Franklin O.
The single worst 2 hours of shopping (should have been 15 minutes) I have ever experienced. I can't name one facet of this store that is positive. Lack of inventory. Completely disorganized with products on the floor and scattered on shelves. Unresponsive associates with no knowledge. Wholly inefficient checkout system and excruciatingly long lines. Inept customer service dept. Poorly structured parking lot.
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October 2021 by Heywood M.
What greedy idiot in Bentonville thought "Let's have an all self-service Walmart?" If you've got PLENTY--and I mean lots and lots and lots--of time to waste, come here. There a lot of people who SUCK at self checkout who NEED a cashier. Even by the stupendously slow, don't-give-a-shit-about-customers service of a usual Walmart this is horrible. DO NOT BELIEVE MY ONE STAR RATING. This place is ZERO STARS. Negative stars if that's an option. Avoid.