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October 2023 by Amanda Wolf
Terrible communication. I was told for approximately 6 weeks that my books had not arrived at the facility. However when I called on week 7, I was told that there was an issue with my order & that they emailed me. (I never received an email) By this time, I was approaching finals & still did not have my books. The staff member ended up canceling my order while I was on the phone. Following this, I was told my financial aid (money for textbooks) had expired. I’m now forced to either fail my classes because I don’t have the proper materials or drop them. My GPA has taken a hit because of this. I would never recommend this facility to anybody. Very unprofessional. I still have no answers as to what the problem with my order was.
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May 2023 by Ariam S.
Webster Bookstore associates are very friendly and helpful. Overall, good customer service
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April 2023 by Angela N
I have to give kudos to the staff at the Webster campus store. I had an issue with my online order, and I called the actual store to resolve the matter. The staff member was amiable and pleasant to speak to and solved the matter over the phone with no problem. Once again, thank you so much. Also, it was effortless to place an order on the internet. Great shopping experience!
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February 2023 by Knibblet Snacks
Only visited once, but service was speedy and they were attentive to my needs.
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November 2022 by J Weber
Bookstore only open for undergrad students during day...9am-4pm.
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October 2022 by Rachael McNea
Great gear and helpful staff!
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October 2021 by Joshua Adams-parker
I love our bookstore!
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August 2021 by miata boi
Had cool stuff
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January 2021 by Daron Scates
They were very nice in accommodating me ,even though they were closed.
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May 2020 by A Heaton
Has everything you'll ever need. At a higher price than you want.
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February 2020 by Jason N
Be cautious when renting a book during Fall semester. They close the last day of school at an unreasonable time and remain closed during the entire winter break. Shocking how they re-open the day the book is due back. Very shady business practice, although i didnt get charged a fee, This business practice is there for them to make money. It is very dishonest, they claim it is because they need the book back for other students, however they close the doors and dont accept books during the entire two weeks school is closed yet there are plenty of people there for fedex deliveries during christmas break. Also was shocked to learn that the bookstore is a separate business from the university.
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October 2019 by Jack Vandegriffe
What a quiet and wonderful place to study or do research
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September 2019 by Barrie Mac
Friendly nice employees. Love the choice to buy new or used or rent books. Good variety of clothing.
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September 2019 by James Birkenmeyer
Always helpful
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July 2019 by Rita Holt
Easy to find
