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December 2021 by Google user
Is not a bank or ATM here. This place is not a place to get cash.?
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August 2021 by Dre Miami
Is not a bank or ATM here. This place is not a place to get cash.?
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June 2021 by D Asbridge
I would not refer them to anyone
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April 2021 by Dre Asking me
Is not a bank or ATM here. This place is not a place to get cash.?
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July 2020 by Hamlet A.
Do not use their brokerage services to trade, this is the worst bank I ever had to deal with when it comes to online trading. STAY AWAY!!!! I opened a brokerage account under my trust and started trading stocks. After some time, they required some forms and locked my account without calling me. At this point I have stocks that I cannot sell and they don't care. I sent in the forms twice, once through one of their branches and they have yet to call me back. They keep saying two to three business days and I have yet to receive any phone calls. It's been close to three weeks and I keep calling and trying to sell my stocks with no luck. I tried escalating this and getting a hold of that department to release my account so I can sell my stock but they will not transfer me over because there is no direct line. They don't care if your stocks tank and you lose all of your money. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!! The thing is that I am not the type to go out of my way to write a review but their lack of caring and incompetence was just too much and I had to do something.
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September 2016 by Beth Ernst
Just changed my account over to Sue Bruno. She is smart and listened to all my needs. Her recommendations were explained in an informative way to help me make good decisions. Go see Sue.