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September 2023 by Wendys Mejia
Excellent
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March 2023 by Alan Peele
Constantly turning over their employees no one there knows how to do the simplest thingsConstantly Pushing the work on Is someone else
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February 2023 by Alan
Constantly turning over their employees no one there knows how to do the simplest thingsConstantly Pushing the work on Is someone else
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February 2023 by sundeep chowdary Kollipara
I am an account holder with Bofa for 9 yrs now. I went twice to this location to open a checking account for my wife, both on Saturdays 2 weeks apart from the 1st visit. I don’t have an appointment but the person at the reception told me they do take walk ins. They don’t have appointments available on Saturday for next two weeks and I can do only on a Saturday and I work till evening during the weeks days.On my 2nd visit I was there by 1:05 pm and they close at 2:00 pm. They receptionist said I need to wait for 20 - 25 mins as both the associates were with other customers. One among the associates was a lady, who was done with helping a customer at 1.18 pm. Then she came out, talked with her colleagues, went inside again. At 1:28 the reception guy came and told me he might need to schedule me on the Saturday 2 weeks later as the associates have another appointment coming up.The associate (lady) haven’t tried helping me. Because if she tried helping me as soon as the previous appointment was done they could have tried doing it quickly. I am upset with them not trying to help me. They are others banks go are trying to help me to get an account for my wife.Eventually Bank of America is losing a new customer (my wife) and an existing customer (myself).
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January 2023 by Shalonda Kennedy
I am a business customer and the customer service exceptional. The tellers are amazing!!!!
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November 2022 by Vincent DiFatta
They have terrible hours..
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August 2022 by Jeanne Rodell
Usually one teller even when 8 people are in line. When I suggest that another teller would be helpful the gal says to me what are you gonna do when we go all automated. And I said we’re not automated yet and that I don’t want to use the ATM for my transactions because I have other things I need to do with the teller. The hours change and so there’s not even Saturdays, no drive-through so they are forcing you to use the ATM. How is that customer service.
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August 2022 by Mitch Showalter
They never answer the phone. Used online system to make an appointment with notary. Showed up and was told no notary was available. Was never contacted. Told to go to UPS store and come back AGAIN to get refunded.
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April 2022 by Shalonda Stribling
I am a business customer and the customer service exceptional. The tellers are amazing!!!!
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December 2021 by logan 5
There's a reason other bankers refer to B of A as 'The Dark Side'. If you have any sense, stay far away!!
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August 2019 by Chad Chumbley Sr
Waited for awhile but Cody got me in and out Great service
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May 2019 by John C
Low wait times to use the ATMs
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February 2019 by Jesus Sanchez
Waited for awhile but Cody got me in and out
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December 2018 by Dan Helman
Horrible customer service. No drive through. Closed at 4:00. Worst bank in town
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November 2018 by Terry Luna
Zero knowledge, no customer service. First and last time coming to this branch.
