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April 2024 by Marci Mccaslin
Zero starts.. paid Matt to do my taxes .he did not do my taxes right refused to fix it. I called irs and this market place he stated they do not have me or my son on this plan . I never have called last year at all . They even said we are not clients with them. So instead of doing the right thing and fix a simple error on his part. Nope he took my 100 bucks. And was very rude and disrespectful towards me and yelling has well . When I see a person react like that that mean 9 out 10 his lying . I did not deserve this k8nd od treatment at all . Oh he would never return my phone calls until my aunt had to step in. Has of now you have lost business from me and if I hear any one wanting to go to you sir I will make sure they don't and I'm call8ng the bbb and filing a misconduct form with the irs about you. This was giving to me by another irs agent I called right after 8 left your office sir . Bad bad place to go you can't not believe anything he says.
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February 2024 by Jessica Rader
Zero stars. Didn’t do my moms taxes, after the son took over his Dad’s business it went to crap. She owed quite a bit of money and paid for a service that wasn’t done and neglected. Once she received letters from the IRS, she called and tried to contact and this company avoided contact with her. Reported to the BBB, and from the looks of the latest reviews this place has gone downhill. Highly don’t recommend tax services. Careless, and untrustworthy.
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October 2023 by Charles Oneall
If I could give this zero stars I would, have used this business for many years! His father was an outstanding honest man. Matt said he had filed my taxes as well as my daughters. We paid for our service that was not received. Just received a letter from the IRS, my daughter did as well! Now what Matt! Get prepared to pay the IRS for us! Why should we? Dishonest is an under statement. I would think you would call and make this right..... to be continued.
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February 2022 by Paula Paschall
My husband/ family has filed taxes with Matt for several years. Last year was the year it turned bad. I’ve called several times he refuses to answer/ respond to me. Long story short he isn’t completely a honest person! He still owes me my sons W2’s from the last two years refuses to file them. My daughter moved some money he didn’t file properly. My husband has called this year to get our paperwork he told him that we’ve been banned from the office since his wife reported him to the BBB, he’s mail our papers ( still haven’t received them) shocker!! Also the business is now in Windfield Missouri. I would bet he’s NOT even a accountant ( runs off his deceased fathers account number!? Watch out for this dishonest member of society!!
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June 2021 by Shawn Burgess
I paid Matt to file my 2019 taxes back in March and he keeps telling me he has filed them but nothing shows on the IRS website. He told me he mailed my taxes to me 3 weeks ago but I still haven't received them and now when I call him he doesn't answer my calls. Save yourself the trouble and find someone else and save yourself the headache and hassle.
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June 2021 by James Duvall
Ive went to joe for years when he was on junngermann loved his dad then matt took over moved to winfield thought he was a friend sent lots of people to his dad he sopposeably filed my taxes havent heard a thing told lisa he filed them have called n called n called same BS run around doesnt call back ever seen him 3 times and that was driving out there that is not a way to treat someone who brought his family a ton of business i text him yesterday asking to let me know i can go somewhere elseI like matt as a person but if you want a tax guy to do your taxes unless you like driving to see him to get answers you will not get a response from him its my last year going to mattThere are places alot closer to my house and they answer there phones sorry matt you will be missed
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May 2021 by Shawn B
I can't get Matt to file my taxes, even though I paid him back in March. He doesn't answer my calls or texts and I know I am not the only person having trouble because I see the same problems in his reviews ... Read More
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February 2021 by Patrick Grzechowiak
This is a great place to get your tax work done. Always nice staff that works there and great work they do for your tax needs.
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September 2020 by JennDelo
I filed my taxes with you guys back in February... I have tried calling numerous times. Left messages. Have not heard anything back. Maybe this will work???? Please mail me my tax return. Call me. Send me a letter.. Just something!
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June 2020 by cindy walsh
I mailed my tax information to you a month ago I have been trying to contact your office to find out if my taxes have been filed . I have left numerous messages with no response , I’m worried that you never received may have never received my information and I no longer have your address . Thank you Cindy Walsh
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May 2020 by Paul Lober
This guy is a complete fraud! Scammer! Do NOT use this guy.
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May 2020 by paula turner
Are you still in business in St. Peters or have you moved to a new location? You have a client that has been looking for your office for tax assistance and her stated that your office has all of his tax papers. You firm has done his taxes for years. Please help so I can send him to the correct location.
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March 2020 by Diane Herbst
LOVE this company! Matt is so nice and helpful. I trust him completely! love their new office too. Been going to them for years and will continue!
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October 2019 by Justin Bollier
This business left me with almost a quarter million in debt with the IRS due to bad filings for 2 years and straight lied to me about filing the 3rd year. He reassured me he was fixing the errors and sorting this out. 6 years later and they're still dodging my calls and emails when I try to source the information he had on file.
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August 2019 by Jennifer Eskridge
Thus far this family business has cared for my family business for over 10yrs!! Thanx you guys
