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September 2023 by Christy W
We just got new granite kitchen and bathroom countertops from Express Granite and we love them! We worked with Andy, who was quick to respond to my many questions. When I didn't see that perfect countertop for me in their inventory, they told me I could go see their supplier in Maryland Heights, which I did. I'm so glad I did--what an amazing and fun experience! I found the "one" at the supplier, it was sent to Express Granite, I chose where each piece would be cut from the slabs, and it was cut and installed. The installation guys were so nice and they did a great job. A few days later another guy came and sealed the granite for us. We are so happy with it!
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September 2023 by Lisa Minzer
Absolute stellar customer service beginning to end. I'm in love with my new quartz kitchen counters. Best prices around, too! Highly recommend Express Granite!
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August 2023 by Mike Smith
I just got granite installed in my kitchen. The customer service was excellent! They made everything so easy and the price/quality was great! Thanks Greg!
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August 2023 by Mike Puleo
I took a chance with Express Granite.. not knowing anything about them. Was I surprised at the customer service. Up front pricing, Adam worked with me on details, and approx date. Was surprised at how fast my stone was completed. Clean location, great pricing, friendly, and professional. Thank you.
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June 2023 by Michael Nettemeyer
Express Granite did an excellent job on my kitchen. The price, customer service, and install were all exceptional! I highly recommend them.
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May 2023 by Marsha M.
I understand why this place has three stars. The manager guy or the guy in the back office is totally pathetic. He does not know how to run a business and he doesn't know how to treat potential customers. Wish I could give a zero star because that's how bad my experience was.
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May 2023 by Deb Stergos
The entire process from beginning to end was FANTASTIC. From the sales, office, to installers were so easy to work with, friendly, dependable.AND My Kitchen is beautiful!
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January 2023 by Denise O.
wonderful. it went really well.
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October 2022 by Catherine Wilhoit
Was extremely pleased with my new countertop, and the installation was superb!
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August 2022 by Melody B.
Several things went wrong with this job, and the cheaper price was not worth the aggravation; plus I have to pay more than what I saved on quartz to make the repairs. And some are not repairable. When they arrived, their vacuum was not working. But they cut out the stovetop and the hole for the faucet inside; which could have been done outside. It is 9 months later and still finding quartz dust throughout the house. The breakfast bar did not have the correct edge, so they took it back to have it corrected. The hole for the faucet was put in too far back and a little off center. Realizing the hole was too far back, away from the sink, he made the hole again, so it is too big and sort of like a hole next to a hole. The breakfast bar was then right up against the faucet, which limits your choice of faucet. They came back and moved the breakfast bar forward, but then the cut edge on the side, is not correct to the wall, leaving a gap filled with caulk. A plumber has been here 4 times as the faucet leaks around the outside at the base even with silicone around it. Because the hole is not the right size. I had huge holes left where they put in the dry sink countertop and my sliding glass door blinds were broken. (part of the contract is they are not responsible for a gauge). These were massive holes. They were not going to level the dry sink top until I called it to their attention. They used a lot of shims. It is still not level. The big things I am left with are water under the sink; a gap between the wall and the breakfast bar filled with caulk, the wrong edge was put on the dry sink area. A professional company would at least replace my sink countertop and get the faucet hole correct. I have never given a bad review and am not a perfectionist. But this is unacceptable.
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July 2022 by Jeff W.
The process was awesome. We went to the office on a Saturday and met with Geoff. He provided great advice on what we should do and provide us with a very competitive quote. When they came out to build the template, the guy was great and provided an option that we had not thought of regarding a topper for a half wall. When the installers showed up, everything went great and they actually finished early. I would highly recommend these guys.
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July 2022 by Allie L.
Beautiful quartz. Fair pricing. Good communication up until post-installation. We called about the damages done while installing our quartz - the owner did remind us that there is a clause in the contract that we signed about not being responsible for damages during install. We were expecting a nick or two, maybe even some chipped paint on our cabinets. The pictures below are what happened. I overheard the installer on the phone talking about an issue with the measure while installing. While calling to share photos and discuss what happened, the owner then told us that the hole (seen in the picture) was there prior to removing our old counters. The counters they removed were original. I find that response to be somewhat inappropriate...but either way - We 100% understand standing behind the contract. But this goes beyond the scope of the contract and for the company to wash their hands of this and say, "Well you signed the contract, sorry" and not offer to at least try to make this right is why I'm writing this review. If you use this company, expect beautiful quartz along with a hefty price tag to repair the damages done to your home. You will also be expected to vacuum and clean up after installation.
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September 2021 by Matt Chapman
Geoff, Greg, & Amy are the best in the business.
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May 2021 by Sherrie R.
I highly recommend Granite Express!! Herminio came out to see the project and give me an estimate the same day! His bid was lower than I expected for REAL granite. He installed it in only a few days. The edges are perfect, and the contrast color on my kitchen island looks AMAZING!! He was also very nice and respectful. I feel great about choosing local!!!
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April 2021 by Katri Delac
We just finished with a countertop install. The guys who did it, Tony, Brice, and TJ, were very professional and did a great job with the removal and install. I was impressed with their willingness to listen and to make sure the job was done well. I also appreciated my conversations with Jake, who is in store, and his helpfulness and quick response to my emails. Overall a very good experience with this company. Will definitely recommend to others!
