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March 2024 by Caitlyn Wittig
Stephanie was extremely helpful getting everything set up! She even took us to the unit and showed us how to use the lock. The unit was super clean and the entire place looks really nice! I feel good about storing my stuff here.
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March 2024 by michael jordan
Excellent experience and easy to work with.
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February 2024 by Elizabeth Seward
Ed was extremely helpful throughout the whole process of deciding which storage unit would best suit our needs, as well as deciding which payment plan would fit best. Thank you so much!
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February 2024 by Dennis E
If you read the reviews they pretty much all praise Ed. I’m suspicious when I see that. However in this case it’s accurate. Ed is the definition of customer service that I thought was ancient history. Thank you Ed. The units are nice and clean. Over the years we have used multiple storage locations, this location is one of the best.
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February 2024 by Wade Chalstrom
Ed CALLED me! I had to change where I was storing and the other person passed along my information and before I could call Ed, he called me. Great first impression! He got me all taken care of. Hard to find that type of serve these days. Thanks Ed!
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February 2024 by Carol Evans
Great and friendly service by Ed. He took the time to see what our need is and helped us get the best deal.
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February 2024 by Brian Richardson
Rented the unit online which was pretty quick and straight forward, received a call within 10 minutes to say the lock is in the unit and ready to go and to see if I had any questions. Great prompt service.
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February 2024 by GARY ORF
The attendant at the facility off of Spencer rd st.peters was very helpful and nice.
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February 2024 by Corrie Petschonek
Clean facilities and very professional staff. Highly recommend.
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February 2024 by Stephen Collins
I can’t speak about any other location except the Spencer Rd one. But we’ve had nothing but a positive experience here. Ed is the poster child for excellent customer service. He is always friendly and extremely helpful no matter what the situation is. To whomever is Ed’s immediate supervisor, he deserves a raise!!!
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February 2024 by meow cecilia
Great customer service! Ed was very knowledgeable and helpful during my tour of the facility, I will happily recommend this location to anyone needing storage!
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February 2024 by Christian Dyer
Great guy and very professional. Really enjoyed his company and he met all my needs and was very helpful.
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January 2024 by John Hubert
Great service!!! Ed was the best to deal with. Highly recommended!!!
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January 2024 by Stacy Gerdes
Friendly employees willing to help! I picked the wrong unit online and Ed made it easy and no hassle to switch me to a larger unit! My experience with this storage facility has been awesome! Thanks so much!
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December 2023 by Laura Kuchta
We had a reservation to rent a storage unit for the first time and had set up an appointment to meet onsite with a manager at that location. We were very disappointed that no one showed up to meet us at the new facility as was scheduled. We called another location for the same company and spoke with Ed. We explained our situation and that it was imperative that we got the unit rented that day. Ed, who was very helpful and informative, came over from the other location and helped us to see the facility and rent the unit. Ed went out of his way to help us and was very courteous and professional. With his outstanding customer service, he eased our frustrations. We were able to get everything moved in as planned due to him going above and beyond.
