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January 2024 by Marta Mizdrak
They are the worst company ever. Words cannot describe how much they lie.
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November 2023 by Jerry Tannehill
Wasn't able to do very much other then transfer data.
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August 2023 by Mary Gastler
The guys that come out are great! The call center where you make appts, not so good. They seem confused and have messed up appointments in the past.
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June 2023 by Google user
Very impressed with Alex at the st. Peters store. I had a hacked emergency on a Saturday morning. I called geek squad at noon and I had appointment at 1:20. I was checked in and promptly waited on. Alex, the GS tech, had me taken care of in a short time. I very thankful for the time he spent with me. Very knowledgeable and takes the time needed to explain and thoroughly checked…. Would definitely recommend the Geek Squad and Alex.
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June 2023 by Jim William
Very impressed with Alex at the st. Peters store. I had a hacked emergency on a Saturday morning. I called geek squad at noon and I had appointment at 1:20. I was checked in and promptly waited on. Alex, the GS tech, had me taken care of in a short time. I very thankful for the time he spent with me. Very knowledgeable and takes the time needed to explain and thoroughly checked…. Would definitely recommend the Geek Squad and Alex.
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June 2023 by Patrick Huskey
Do not trust their install team. In fact don't even buy their power surge. PS samsung tvs on Amazon are $800
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June 2023 by Matt Thomas
Very helpful =)
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June 2023 by Stephanie Tufts
Agent Jeff Hill took time to assist me and found I only needed a new power cable. I was in and out in 10 minutes.
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June 2023 by Daniel Pedersen
Every attempt at getting service from Geek Squad has been a complete waste of time!Don't waste your time and money with this sorry excuse of a business!
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June 2022 by Blithering Idiot
I had Apple tech support schedule me an appointment here to get my iPhone looked at. My camera was acting up on a brand new iPhone and needed to be diagnosed. I showed up about 5 minutes early, and they didn’t even check me in until 15 minutes after my appointment time. Then the guys annoyingly asks me what my issue is. I explain the problem, and he tells me they will probably have to take my phone and send it in to Apple, and it will take a week to ten days. The craziest part, is he tells me that there are two people in front of me (Remember, I had a scheduled time), and they will get to me when they can. I asked him for an ETA, and he said whenever they get to it. He seemed pretty annoyed to be doing his job. I walked away, scheduled an appointment with the Apple Store for a few days later. Before I left, I told him that I no longer needed to be seen, and that I apologized for bothering him. He said “It’s no bother” in an upbeat sarcastic voice. Long story short: They are extremely unorganized, under staffed, and treat you like an inconvenience . If you need an Apple Product worked on, go to the Apple Store. I had a much better experience, and my phone was fixed there in less than two hours, free of charge.
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June 2022 by Brenda Spellazza
Were not very helpful with questions ?
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June 2022 by Krista Riesenbeck
The call center was a horrible experience, in store was fantastic! I was not originally charged a deductible on my phone insurance to get a replacement since it was a software issue but when I called in they wanted to charge me without explaining why. During my second visit to the store I was able to get an explanation of why my order was being cancelled and why I would need to be charged a deductible. My "geek" was very patient and helped me through a call with the corporate line to make sure all my information was correct and cancelled so I could get my new phone quickly!
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June 2022 by Donald Amick
Great service to protect your purchases
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June 2021 by Ivan Franz
Went in to get my ipod fixed because it would not turn on. Cornelius was very helpful and had it fixed in half an hour. He was very professional. I know if i need to come back for any other device I'll ask for him.
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June 2021 by Rick Tudor (stikki65)
Simply the Best....
