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April 2024 by William Faulkner
Was very professional and pleasant experience!!!! We would recommend to someone who asked!!! Thank you, William & Linda F.
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April 2024 by Carrie Stigers
Jess was great to work with! The delivery guys were very professional.
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November 2023 by Nick Migneco
I had an amazing experience! Brian was able to custom tailor my sleeping habits to the bed that I desired, and within my price point!
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November 2023 by Charlene Andrews
Jess was very professional and greeted me as I entered. She was very helpful in allowing me to show her what I had chosen and then she showed me a comparison because what I had chosen was not in the store but she still took time to help me. Kudos to Jess!!!
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November 2023 by Janice Houston
Sales person, Brian was extremely professional and helpful. He went out of his way to make me pick the mattress that met my needs. Thank you Brian
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November 2023 by paula bendel
Brian was very helpful, and took so much time to answer our questions. He's very knowledgeable, and courteous. Never felt pressured, or rush to make a purchase. Would definitely buy from him again in the future.
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September 2023 by Shelley Gowen
Horrible Customer service from this store as well as corporate. Mattress is in horrible shape and still under warranty. I sent 3 emails asking someone to please call me. Not a word and they closed my case and completely ignored me! Don't buy from this company!!
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September 2023 by Jacob Schulte
Excellent experience overall. Bought two mattresses and was in and out in about 20 minutes. Brian was very knowledgeable and answered all my questions. Highly recommend!
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September 2023 by Tabitha Enstall
We haven't recieved our mattress yet but if it is as wonderful as our awesome salesman, it will be worth ever dollar spent! Brian was amazing!!! He really wanted us to be happy not just selling us a mattress!!!
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August 2023 by Theresa H.
Jessie was very knowledgeable and helpful when we presented her with an odd situation. I inherited a beautiful antique bedroom set that needed to be converted from full to queen. With her knowledge we came up with a good solution! We are expecting a delivery of a box spring and a bedframe in two days and hopefully soon I will be the third generation to us this beautiful bedroom set. Thank you!
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August 2023 by Linda Courter
We had a wonderful experience with Brian our salesman. Super friendly, very knowledgeable, assertive. We will definitely be back in the future. We will also be telling our friends and family to go see Brian at Mattess Firm!!
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August 2023 by Flavia Prater
Best customer service I ever received from Brian at Mattress Firm. He started up and greeted me and was very courteous all the way, explaining about the different mattresses and frames. I recommend the store from MidRivers Mall. Awesome service!
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August 2023 by Trio Banquet Center & Rentals
I had an amazing experience! It was my first time buying a mattress alone in a very long time. I was a little nervous. I was immediately greeted as soon as I walked in (even though the sales person had a customer she was working with). Once she finished working with her customers Jess assisted me with finding mattresses that matched what I was looking for and within my price range. She was so patient with me! I love the fact that they offer lay-a-way as well. That allowed me to get a really nice mattress and not worry about how I was going to pay for it. I will definitely recommend this Mattress Firm store.
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August 2023 by Diane Mozier
Our salesman, Matt, was so knowledgeable, friendly, and so easy to work with. Never felt pressured. There were many mattresses to tryout in the showroom and he had a system to guide us in our choices. This particular salesman sold us on Mattress Firm. We had been to a different location which didn’t impress us. You have great mattresses and this salesman made all the difference in our purchasing from Mattress Firm.
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July 2023 by Kirby Herrmann
We popped in to look at upgrading our Queen to a King without doing any research. Brian walked us through the whole process, encouraged us to take our time and pick the best fit for us. He never pressured us to pick something over budget and was transparent about prices and features. Brain was knowledgeable about every item in the store, happily answered all our questions, and previewed all the cool features to us. He explained prices, discounts, and delivery clearly and made it a breeze. He kept us entertained and had us laughing through the whole experience. Highly reccomend going to Brian if you need a mattress or just want to chat!
