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November 2024 by Tammy Fischer
We contacted Mid America Collision Repair, after my car was hit in a hit and run, damaging my driver side mirror. Brandon went above and beyond to help us and to have it repaired in a matter of a couple day!! Excellent customer service. I feel little it’s a shop that you can trust to have you vehicle repairs to be done right!! 5⭐️ review!!
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August 2024 by Alexis Wood
We had our passenger side mirror repaired and recalibrated. The shop did a great job and fixed it quickly! However, cables were wired incorrectly and I couldn’t open the passenger door from the inside. We moved to Tennessee two days after the mirror repair and Matt said he would pay a Tennessee auto shop to fix the problem. True to his word, he paid the invoice and everything is perfect. I really appreciated their follow through! Not every business would have done that!
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June 2024 by EllieNixchole
I am never going to any other place! This place was absolutely incredible! Staff and work on the car is fantastic. Car looks brand new, staff was quick and very helpful/kind. The people that fixed the car even cleaned our front seats (we have weather tech mats that were a dirty just from over the winter/ I take pictures of birds so the dirty gets in) and the car was spotless. I recommend this place 10/10! Thank you for the service. ( I added before and after pictures. )
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June 2024 by Lindell Hicks
Service and employees courteous and very knowledgeable. Great prices.
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May 2024 by d batch
My Truck was repaired like new and was ready when promised. Very efficient operation.
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April 2024 by Dave Wright
They did great work on my vehicle.
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April 2024 by Faith Earley
Maybe they can follow procedures (maybe), but there's no critical thinking or actual desire to help people going on here.
Our vehicle was damaged by hail and undrivable due to the windows being smashed. I called within 30 minutes of the damage in an effort to get an estimate scheduled promptly, knowing the entire town would also be calling. I was told to bring the vehicle by the next morning after clearly explaining what was needed. When we arrived, we were told the estimate would have to be scheduled... but they still refused to schedule one even after I offered to pay cash for the repairs. I called back asking why we had to bring the car in just to be told the estimate would have to be scheduled later. They said they were overwhelmed and "following procedures" but would call me back when my insurance carrier sent over specific paperwork.
Days later I received a call saying that my insurance carrier wouldn't let them do an estimate because a catastrophe team had been assigned, and only that team could submit estimates. My insurance company confirmed that was not accurate and believed Mid-America was just overwhelmed (sounds familiar) and didn't know how to handle the situation. Due to their incompetence, I'm now at the back of the line having to deal with another collision service.
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March 2024 by Tim Murphy
Got my Ice Storm damage fixed and my vehicle back to me faster than originally promised!! 10/10 will go again if I ever need collision repairs again!!
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January 2024 by Brad Miller
Excellent service. Was able to have my car finished 4 days earlier than anticipated. I spoke with Kristen and Brandon and they both were very helpful whenever I needed anything. Had to have the hood replaced and I am very pleased with the work they did. I would recommend Mid America Collision to anyone
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December 2023 by Kartik Thakor
The staff is awesome and love the work they did to my car.
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November 2023 by Pat Eck
Very thorough and communicated well with insurance company
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November 2023 by P. Wertheimer
Helpful after car accident.
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November 2023 by Robert Magrath
First class work. Done well and on time.
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November 2023 by Jordan Carbrey
This is the place to go!! I got rear ended in my brand new car with only 23 miles on it. Brandon Ott, my estimator kept me updated every step of the way, informing me of when he finished my estimate with a breakdown of cost and repairs vs replace, when it was done with repairs, into the paint booth and into cleaning. He explained everything very thoroughly to me and I left feeling very assured in the repairs that were done. Also a huge shout out to my tech Mark S! My car looks like nothing ever happened and he got it done in record time! I would recommend Mid America to anyone and everyone and if I could give 20 stars I would. Thank you Mark and Brandon!
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September 2023 by Calley Wagner
10/10 recommend this place! Had an incident with my car on a Monday and they had parts ordered and car completed by Friday! Incredible service!
