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February 2024 by Rebekah K.
Would love to hear back from Midas local, regional or corporate management... I have reached out locally, regionally and to their corporate office multiple times each - no response from any. This shop did $600+ damage to my vehicle when doing an oil change & repairing parts that THEY broke. In my previous post, they instructed me to reach out via a link that was posted - I did... nothing.
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February 2024 by Jeffrey Brabow
The staff was amazing, polite, friendly, and very helpful. Sadly the only reason I’ve taken my car elsewhere is that they stock aftermarket high performance parts and were nearly $700 below your estimate.My family went to that location for well over 25 years when we began to notice that every time we brought a car in for repair, “coincidentally” and without fail, some other, unrelated part stopped working or broke within the next week or two. Literally 100% of the time. So we started going elsewhere, but I came back seeing as it’s been a few years and everyone deserves a second chance. I’ll still give you folks that second chance the next time your estimate is lower than your competitors.Thanks for reaching out to me. That also means a lot to me.Thanks you very much for your time,Jeffrey Brabow.
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February 2024 by Jamie Butler
This location was great! Very friendly and fast service! The waiting area was clean too. Can’t beat the price they were running for a full synthetic oil change and tire rotation either!
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January 2024 by Mia Frost
Justin helped us, he was kind and informative.
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January 2024 by Nancy Green
I was very pleased with the service and friendly employees. Very professional and I wasn't sold a service I didn't need.I will take my van to Midas now and will recommend Midas to all my friends. Thank you so much
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January 2024 by Vanessa D.
My daughter had engine work done by Midas. She picked it up on a Friday and by the next Tuesday was having the same issues again. Went back to Midas and their quote to replace the remaining coils was very high, so she took her car to a more reputable garage. Their charge was half of what Midas quoted. We found out the part Midas installed was one of the coils throwing a bad code. The car should have had OEM parts. We went back to Midas with the bad coil to get a refund for the part they installed which didn't work and they refused to refund. Please beware using this Midas store - they over charged us and didn't provide good customer service.
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January 2024 by Joe D.
Would not refund money for a part that did not fix car. they came up with every excuse NOT to refund the money even though the work was done just a few days prior. Car needed the OEM part to fix car, which they were not aware of. They also charged 2x more for the non-oem part which didn't fix the problem. Absolutely poor customer service - There response was to ''call their regional manager".
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January 2024 by Molly Luchtefeld
I was surprised at how quickly they were able to get my car in for an appointment and very pleased with the service! I will definitely be using them for future car needs!
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January 2024 by Kevin Moorer
Took longer and I expected, but the repairs fix the problem. Did not expect to spend so much was my only complaint.
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January 2024 by Paul K.
I have been getting my oil changed here regularly. I recently had a Groupon for four wheel alignment. Although they don't take Groupons at this location., both Blake and Dylan worked very hard to make sure that my experience was perfect. Will continue to use them in the future and highly recommend them both.
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December 2023 by Laurie Harris
Very nice person in management & He wanted to make sure I truly understood my repairs
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December 2023 by Douglas Salser
The New manager Eric was extremely helpful by getting my vehicle in for an oil change at short notice! He is very knowledgeable about cars and what they need as far as routine maintenance and told me what to watch for in order to avoid costly repairs in the future. I will definitely use the Mid Rivers Midas in the future for all my oil changes and repair work when needed!
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November 2023 by Dwight Screwed
As always,Midas did a great job again!!My last visit was getting new tires for my car.Ill be going back again soooon!!
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November 2023 by john reuss
My experience was wonderful you all very good care of me and was able to get the work done on car quickly and it looks as though the problem is taken care of.
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October 2023 by Madison H.
I used to work here for 4 and a half years and our owner recently sold at the end of May, June 1st we were taken over by Steve Towers LLC who changed our hours immediately with no remarks of the workers he took over, informed us all pay would remain the same and had us sign paperwork just to reduce everyones wages regardless, and may I include reduced my wages with no notice. fired me for not hiring employees below minimum wage and low performance in sales while we had one technician. Now after almost three months of being wrongfully terminated i still have received no pay. I've reached out multiple times to receive no communication. I wouldn't recommend working here. I wouldn't recommend taking your vehicle here after his inflation. not to be trusted with prices or guarantees.