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November 2022 by Cassandra S.
I came into do some shopping and Kaley was working up front. She was so sweet and helped me find exactly what I was looking for as well as helped me find gift bags. It was so quiet and there was soft music playing which made it fun shopping!
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November 2022 by Corrine C.
Terrible pharmacy staff. The techs have no idea what they are talking about . I had to go up there 3 times and they told me I had the wrong insurance card when it was the right card all along. They didn't even stop to ask the pharmacist. They both looked a hot mess and suck at their jobs.
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July 2022 by Ric N.
Can I give 0 stars? Some shady practices and characters work here. I won't be back and don't recommend this place.
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October 2021 by Kirsten F.
Every month my prescription is filled late. The employees there are very rude when you have an issue. There's always multiple employees sitting on their cell phones. But yet they never answer the phone. I confirmed with the robot on the phone that my prescription will be ready and yet, they don't have it at all in their system. Consistently poor service for 2 years, I'm done with this location.
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March 2021 by Lyndsey Z.
I have been going here for years. The closest location to me. I wish I didn't have to use CVS but anyway the wait is long sometimes. I tried to call and check on a prescription and the phone just rings. I was told I couldn't use a good Rx coupon when I know it was valid they told me the computer wouldn't accept my code. Many problems over the years but somehow keep going, not to say it's not a frustrating experience.
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February 2021 by Kaylee B.
There's only one person there that I have a great friendship with and that's tyler that works back in pharmacy. He is very professional and very friendl. y'all need to hire more people like him. The rest of the staff accept one more person there has attitude. Y'all need to work in that.
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January 2021 by Christina C.
Terrible customer service. I received a text every day for the past couple of days that I have a prescription refill ready for pick up. I pulled up to the drive-through and was told to wait a moment. I sat there for 15 minutes - six cars behind me gave up and left. I pressed the "call"button 3 times before she answered. I could see her in the window and she wasn't helping anyone else. I asked what was taking so long and was told the pharmacist had to verify my prescription. My prescription that is a normal refill that they said was ready needs to be verified? No explanation...she just hung up the phone and never came back to the window. After 20 minutes I gave up and drove away. I'm transferring these prescriptions to Walgreens. Consistently bad service here and this is the last straw.
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March 2020 by Thomas W.
This review is not intended just for one particular CVS store - it is intended as a review of the CVS Chain of stores. I am retired military and I take it as a slap in the face that CVS does not accept ExpressScripts coverage provided to me thru Tricare for Life (the insurance provided to me for serving 20 years in the USAF. Often I hear from clerks and customer service employees see my military retiree ID - when I am requested to provide a picture ID - the comments to me are generally "Thank you for your service". CVS apparently does not feel any appreciation for those of us who have served our country - why would anyone patronize such an organization?
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November 2019 by Beth H.
I am going to switch CVS's for my Rx's and everything due to the Store Manager alone. A coupon didn't work and when I asked him to fix it, he started ranting to the point where I had to ask him to lower his voice. He should not be in the customer service industry.
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June 2018 by Justin D.
I realize that the store was close to closing time, but I had a cut and stopped in the buy bandaids. The front door was open and as I walked in the store manager on a power trip told me they were closed and proceeded to walk me back out and then lock the door after I told him all I needed were bandaids. So much for focusing on wellness. I will not be back to this location.
