Neighbors Credit Union is a highly praised financial institution, known for its exceptional customer service and personalized approach. Customers consistently commend the friendly and helpful staff, who go above and beyond to address their needs. Whether it's resolving billing issues, facilitating withdrawals, or assisting with savings plans, the credit union's employees, such as Beth, Kaitlyn Townsend, Lynn, and Dilenia Whitaker, have earned the trust and appreciation of their clients. Clients appreciate the in-person teller service, which sets Neighbors Credit Union apart from other banks and credit unions that have eliminated this important feature. The credit union's commitment to providing a "personal touch" and making customers feel like true "neighbors" has earned it a reputation for outstanding customer service.
Veryfriendly tellers, usually never a line. They are quick and efficient.
March 2026
I’m honestly surprised to see a 3.9 rating here because my experience has been consistently 5-star. The staff provides excellent customer service every single time. They truly listen and go out of their way to support whatever your needs are. Don’t let the rating fool you—this team is top-tier!
April 2025
Had a hard time paying my bill for the first couple months but after I spoke with Beth on the phone she helped explain the process better. She changed my one star experience to a great one!! Thank you!
