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February 2024 by Jeffrey Vetter
Love this place! Katie was filled with greatIdeas! Willing to help and attentive.
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February 2024 by Larry Pruett
The only place to get balloons
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February 2024 by E Stephenson
This used to be my favorite Party City. These last couple of years have changed, and since they changed it around, it seems that their isn't much in the store. They are high priced also, some of the things aren't worth the price.
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January 2024 by Tasha Cauley
Mostly for kids
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December 2023 by Marti Zerr
Its just an ik store. Not cheap
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November 2023 by Aaron Thompson
Do not shop here they sold me a costume with a missing mask and 2 left gloves and completely ruined my child’s Halloween I live an hour away in Madison county Illinois and couldn’t drive all the way back these people are garbage
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November 2023 by Ashley Burt
I rarely write reviews, but please just stay away from this location. HORRIBLE service, if you are going to go to a party city, please do not go to this one. Make your way to O'Fallon or any other location. I was treated with the upmost disrespect here by staff. I brought in my receipt to make a return for an item I did not use (when I bought the item, the lady at checkout it let me know to use my phone number in case I needed to return it) and they refused me because October 24th was the last day for those returns even though I bought this item after the 24th. She refused to look at my receipt or even tried to scan it. I have never been so appalled by customer service or felt so belittled. Please go to any other party city. And Party City, please hire someone to teach your employees respect towards customers.
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November 2023 by Ashley B.
HORRIBLE service, if you are going to go to a party city, please do not go to this one. Make your way to O'Fallon or any other location. I was treated with the upmost disrespect here by staff. I brought in my receipt to make a return for an item I did not use (when I bought the item, the lady at checkout it let me know to use my phone number in case I needed to return it) and they refused me because October 24th was the last day for those returns even though I bought this item after the 24th. She refused to look at my receipt or even tried to scan it. I have never been so appalled by customer service. Please go to any other party city.
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September 2023 by Amanda Williams
Haven’t been a fan of this place since they remodeled. It seems like they don’t have as much inventory as they use to. However, it is conveniently located. They were pretty well staffed the last few times that I’ve been in. It’s still a pretty good place to grab some party supplies or even attire for an upcoming game/event.
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September 2023 by Gina Denson
Received my free Disney Princess balloons great customer service MISSION ACCOMPLISHED
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August 2023 by Danny
The staff at this store are truly exceptional! Hard working, kind, and willing to help any way they can. I had an absolutely lovely experience here. Wouldn't consider going anywhere else! Nick, specifically, was absolutely lovely.
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August 2023 by parri4 carpenter
Nick was very helpful and informative about what Balloons and color would work best for what I needed for a 35th birthday arrangement. This party city location is the only one I visit. All the associates were Awesome
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July 2023 by Danny R
The staff at this store are truly exceptional! Hard working, kind, and willing to help any way they can. I had an absolutely lovely experience here. Wouldn't consider going anywhere else! Nick, specifically, was absolutely lovely.
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June 2023 by Candace Mc Clain
Customer Service is superb at this location. Nick, Nicole and Joyce were extremely helpful as well as thoughtful.
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June 2023 by Brett Meconis
Super helpful. Did a great job and were very friendly!
