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April 2024 by Mitchell Bollinger
I was reading some of the "negative" reviews on here, and I'm not sure I understand where all the hate is coming from. Yes, the staff is on the younger side, but I was greeted and treated with kindness. They accepted what clothes they could accept and gave me a fair price, not to mention how it was all squared away in a timely manner. I've not one bad thing to comment, will definitely be coming back.
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April 2024 by abigail young
Idk why the reviews are bad, I had a great experience! Found some good finds and was happy with the quality and price. Some people only write reviews when they have bad experiences- which is unfortunate. It is sad how hateful some people can be in reviews- I would like to spread some positivity and say the store was great and everything you could expect from a resale store??
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April 2024 by Valeria Henke
This store is a joke ran by a bunch of teenagers with no customer service skills. I dropped my daughters off to do a little shopping on Sunday. It is posted on the door that they close at 6pm on Sundays so I told the girls I would be back by 6 to pick them up. I arrived and parked out front at 5:45pm….there was a long line and I only counted 3 workers. At 6pm a worker went and locked the doors as I sat outside and watched my daughters standing in line with 4 items a piece. At 6:20pm my daughters were STILL waiting in line so I went and knocked on the door. A young lady (teenager) cracked open the door and said we only have 1 register open and the women at the counter has bought 2 bins full of items so it will take awhile and proceeded to shut the door in my face. I waited furiously outside as this grown woman (customer) basically mocked my daughters and said oh they knew I had a lot they should have let you go before me!!!! Long story short my daughters set their items down and walked out of the store empty handed and feelings hurt. The staff was careless and refused to cash them out!!!!!!! We will NEVER give them our business again and for other people’s sake I hope they get better at customer service. Never leave teenagers in charge!!!! Horrible experience.
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February 2024 by Tonya Hahn
Great finds for growing tweens and teens. Even young adult clothing. Workers were helpful and welcoming.
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February 2024 by Olivia Persinger
Ewww this place is pretty gross. They had a pair of shorts with dried vaginal discharge.. yeast infection? Chlamydia? Not sure what it was but I would absolutely not trust this place in buying used clothes.
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February 2024 by Lyn H
We were looking for a fancy cocktail dress for my daughter to wear on an upcoming business trip. This store was a disappointment. There was only one small rack of formal wear with a horrible selection. Had to go to the mall. Macy's was a much better option.
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February 2024 by angelique lampe
Omg so i needed a few pairs of jeans so went in with 60 came out with 2 brand new tags still on and 2 not new jeans my total 21.45 omg i have been going for years BEST STORE EVER
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February 2024 by Nicole Damaso
The owner of the store is very unprofessional. The store is run by a bunch of teenagers or twenty something’s that need to work on their soft skills. Overall, the store has an odor and the employees are rude. The quality of clothing for the most part is very used looking. Hut 8 would be a more favorable and upscale place to visit and sell clothes.
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February 2024 by Justin Been
I read all of these reviews and decided to come in and give the store the benefit of the doubt…. No these reviews were absolutely correct this store smells terrible! The customer service was insane…. Not in a good way. They were so rude i tried to ask for help but i was ignored. I tried to buy my clothes but i was asked for an id the lady who baught before she didn’t have to show identification? Very odd and picky place very judgmental do not go here.
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January 2024 by Destiny Griffin
I wanted to try this place but just off the response to customers in the reviews is extremely unprofessional! You don’t have to like what they are saying even if they are lying learn how to conduct yourself as a business owner and a professional at all times! Your not going to make everyone happy and that’s okay but you’re damaging your image!!!
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December 2023 by Harry
Nice place to sell off newer used clothing and buy.
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November 2023 by Bailey B.
i called at 5:36pm and asked if they are still accepting clothes and they said yes till 7:00pm. I was walking in the parking lot and was stoped by an employee saying there done taking clothes.
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November 2023 by Damien
Went in yesterday at 5:05pm and was told that they stop buying at 5pm. And that I should have called first. I did call and was told to come in before 9pm. I asked for the manager and a rude black guy said he owned it and can't do anything for me. Called today and found out he's just a part time cler k.
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October 2023 by Dejon Johnson
If i could leave a zero star I would !Horrible store horrible employees!I dropped off clothing for purchase they let me know it would be a two hour wait … I left, let them know I’ll be back after work 6:30 pm I arrived at 6:35 the door was locked with a sign saying they would be closed for 2days. Never received a call letting me know they have to close early also never received all call letting me know they are open and to come and get my money/ additional items. Well when I finally called they lady let me know that I would receive a store credit of $1.50 (they took more than half of my items with new tags) and told me it’s already in the sales floor lol so I asked for a receipt of what items where purchased because I didn’t agree to move forward past the drop off. Well the lady went to the back and never came back. So I asked for assistance from the shift leader she couldn’t help just said sorry come back on Monday. I have wasted gas 3 times and now been robbed of my clothing. I am contacting the BBB
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September 2023 by Jennifer Hendrix
I just love finding cute new outfits and being able to buy them with only a $20 in my pocket.
