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February 2024 by Steven Newsom
Furniture quality is excellent, price was good, delivery and assembly professional.
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September 2023 by Lethan
Horrible customer service. Walked in and the employee stayed sitting and said look around and if you need me I’ll be right here. Seemed he was too busy talking to a friend or new hire and didn’t want to work. We were looking to buy furniture that day and you lost a good sale due to laziness.
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August 2023 by K B.
They responded to my prior review here and ordered a new chair which looks great and I really appreciate the help to resolve. I wh given 5 stars if the chair had no issues at first. The current manager is great- I'm sorry I didn't get her name. Thank You very much!
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June 2023 by Stan M.
Their furniture is attractive and reasonably priced, BUT if it has any parts that may break, such as latches, hinges, etc., it will take weeks, if not months, for them to do a repair on a broken part.
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March 2023 by Carol Dorsey
Large, bright space with lots of choices. Sarah was very helpful.
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November 2022 by Naomi Taylor
Beautiful, clean line furniture. Truly would make your home shine.
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October 2022 by Angela R
I love this store! Purchased many items from here and will be returning for more soon. The sales rep., Liam, was always kind and helpful. I needed to switch out a couple items and it was no hassle at all. Their furniture is modern and built well. We haven’t purchased anything new in 15 years and now we have many new pieces of furniture and artwork that we can enjoy for years to come. I highly recommend Scandinavian Designs!
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September 2022 by Al Knauber
We purchased three counter stools from Scandinavian Designs in St. Perers, MO, in addition to several other pieces of furniture. The stools were inadvertently not loaded on the delivery truck, so the store manager had them sent by a carrier at no added expense to us which was nice as we didn't have to wait until there were other deliveries to our city for our delivery to be scheduled.Unfortunately, the stools were not packaged properly and arrived with damage. The mark of exceptional customer service can be seen when there are problems such as furniture arriving damaged. I give the store five stars because of the staff's willingness to work with us to make it right and convert an unfortunate experience into one that leads me to recommend the store without reservation. We will shop there again knowing our patronage is valued, and the store staff will handle adversity with grace and understanding.
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August 2022 by Mike
Two chairs were shipped in each box. One of the boxes had a floor model sneaked in. Pay for a new chair and the business sneaks in a floor model without mentioning anything regarding the swap. When confronted I was told that one chair was damaged and they replaced it with a floor model. The store manager was quite arrogant when asked to discount the price of 1 chair since it was a floor model. "No discounts are given" was the store managers arrogant response. I guess it was ok to try to cheat. Probably he was furious that he got caught trying to cheat. Is this a store manager issue or a company policy?
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August 2022 by Ranjini Anandaraj
Amazing collection of furniture and I found my dream couch at a great price at the store . Super helpful staff and the delivery was seamless
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June 2022 by Valarie Montileone
Walking in the store the sign on the door said to please use other door, so of coarse we open the other door we were asked to use only for this door to have a huge piece of metal stab my daughter in the foot on her big toe. The entire front of the store is glass where several associates stood and watched a crying child. They asked several others if they could be helped only to leave my daughter and I cleaning up the blood while sitting on a bench as they watched. After a few minutes we got up to go look even though at that point I had made my mind up about them. A woman came to see is at the back and asked how our day was and I honestly said it was better before walking in the store through a door we were instructed to use and almost had a toe cut off! She smiled and walked to the front where I could see her pull a man to the side and they began to laugh and point. As I walked to the front to leave I said someone might want to go fix that door before it happens to some else. We’re the woman that had met us at the back say, I will let management know.” Here I am sitting in the parking lot typing this review and not one person has come out to look at the door. The store has double set of every doors were it could easily be propt open so to spare someone else until the door is fixed! Incredibly disappointed in the lack of consideration and safety this place has.
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May 2022 by Kimberly B.
Probably the best kept secret for furniture in St Charles County since it seems like the location is hiding (Somewhere between the Once Upon a Child and Chucks Boots). Great place to look for Mid Century and Modern Contemporary and most things are instock. The sales associates are nice and not pushy like other places and every room feels like it should be it's own IG page. Definitely worth the time and trip.
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May 2022 by He's Able
Great selections and Sarah is great!Great ideas solving issue with decorative method!Thanks Sarah for everything and I will return!Thanks
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May 2022 by Angela Mayer Ramirez
I’ve got about 10 pieces in my Living Room from SD. Love them all! Great place for modern furniture that will hopefully last for the price paid. Liam was my salesperson. He was friendly and knowledgeable. Kimberly assisted me as well. We picked up everything, so there were no shipping or delivery issues for us, but we did need to exchange out a few items due to some imperfections. It was painless though. I would recommend SD for sure!
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April 2022 by DeLores Lacey
I absolutely love my purchases of cuddle chairs!!!This is my second purchase…the first was bookcases that everyone loves!!!!
