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March 2024 by Katie Crowder
Very impressed with this shop!! Our mini van was hit by someone on the front driver side and after getting it back from this location, its possible it looks even better than it did before! You can't even tell anything happened, it really looks great! We worked with Tony and he was so helpful and truly did such a phenomenal job keeping us updated on the progress of our vehicle throughout the entire repair process. And the people at the front desk were so accommodating and friendly too! Highly recommend this Schaefer location!!
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March 2024 by Jacob Braddock
Great experience dealing with them getting an estimate, they got me in fast and Hunter talked me through the whole process and was very helpful.
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March 2024 by Emma Seiler
Very satisfied! Hunter was so great with updates throughout the process. He is knowledgeable and kept me informed throughout the nearly 2-month long process! He made a difficult time more bearable knowing I had an employee I could trust who provided regular updates as needed. When I picked up my car, he was very thorough and made sure that I was pleased with the end product. Hunter is awesome!
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February 2024 by Daniel Duncan
Awful service my car was not even completely fixed when returned to me and they are unwilling to help
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January 2024 by Lady Kenny
They were absolutely wonderful! Great customer and car service.Micheal and Holly ROCK!!
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December 2023 by Anviksha Busa
The BEST staff and service I have interacted with in a very long time. I was recently in a collision and went to Schaefer with lots of questions and looking for both advice and help.Holly and Michael are so incredible! They made really great recommendations and answered all my questions patiently. I’d say they truly went out of their way to help me with my car, in record time too.Michael had extremely helpful advice for me, which I really needed.What I appreciated most about my experience here is- in addition to their technical efficiency and knowledge, their kindness, and intent and approach to help me out. Especially Holly! I absolutely love her!! And I’m sure you will too.Coming out of the collision feeling extremely unsettled, wary and not knowing what to do next, the Schaefer team did a superlative job of attending to my needs and making sure I get all the help I can.This place is THE BEST. I highly recommend it and insist you go here! :)
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December 2023 by Bill Ray
Had my truck there 3 times to get fixed right. They are hard to get ahold of and don't communicate whats going on. The General Manager has nothing but excuses on why things aren't done right.
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December 2023 by David Kuppler
Just an awful experience attempting to get an estimate from this company. We called and then had to leave a message. A day later we got a call back and made an appointment for an estimate. We went in and completed the estimate. Schaefer Auto Body was to complete the estimate and provide it to the insurance company. Two weeks later the insurance company complains they do not have the estimate. We call Schafer and are told the estimate pictures are blurry so they did not do an estimate. Nor did they tell anyone. They did say they can just make up an estimate and send it the company. We have now wasted precious time and if they cannot handle an estimate correctly how will they do with body work? I do not trust them based upon my experience trying to get an estimate. Maze was wonderful in the day. Things sure have changed.
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November 2023 by Jason Wamsganz
I've been using Schaefer for over 10 years. I've always had a great experience with them until recently. I brought my vehicle to them for repairs after an accident. When I got the vehicle back, the front lane departure system was not working an had an error light on. The work they did was to the front bumper, that houses that sensor. They told me, "We're not saying it's not our fault but.....". I told them that would be a statistical anomaly that the sensor went out at the exact same time they did work around it. Then they refused to make the repair. They didn't bill the insurance company for it and now it would come out of their pocket. It seems this is likely the reason they wouldn't fix it. Pretty shocking from a company with a good reputation. I will never use Schaefer Autobody again. They've lost a lifetime customer. I work in the insurance industry and will not refer our clients to them going forward and will let them know why we recommend going elsewhere. Schaefer, if you read this and want to make it right, I'm willing to share an update that you did the right thing.
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November 2023 by Robert Butler
Outstanding auto body team!Service: Body & Trim
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November 2023 by Chris Couch
I would highly recommend this shop. They are friendly, efficient and highly skilled. They did a great job on my car although Nissan kept sending the wrong bumper. Ask for MichaelServices: Painting
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October 2023 by Michael Schaefer
Highly recommend, couldn’t have asked for better service from everyone I dealt with.Services: Painting
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October 2023 by Kenny F.
They did an absolutely phenomenal job. Whenever I had a question Ryan was more then happy to answer any and all that I had. When there was a delay due to parts Ryan and the general manager both called to keep me informed WITHOUT ME ASKING. I HIGHLY recommend them over ANY OTHER SHOP AND THE PAIT WAS SPOT ON FLAWLESS…..2022 R/TServices: Exhaust
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October 2023 by Amy Stanton
Michael was the absolute best! He was so helpful to me and my family during a difficult situation. I can not say enough about his professionalism and caring nature. I felt like I had a partner through the process of getting my car fixed. Thank you for everything!
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October 2023 by Mary Young
This was my first time using Schaefer due to rear end damages and the outcome was excellent! They went way beyond my expectations and the results were awesome..thank you so muchServices: Painting