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October 2023 by Emma Albertson
Kimberly was so helpful with getting everything set up for me. I 10/10 recommend this place for a storage unit !
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August 2023 by Larry Hughes
Hands-down one of the premier storage facility's in the St. Peter's area... Gated & secure, asphalt lot, with great customer service. I've worked with Kimberly, the property manager on several jobs. She is polite, pleasant and fun to work with. I have witnessed her work with customers on numerous occasions and she is hands-down one of the best! Highly recommend!
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June 2023 by Cyndi “SinSin” Wallace
I love this place, Kim is the best and very understanding. Make sure to always call her and she will help you out with whatever your needs may be. I know I've been late on my payment , a few times, but as long as I have been using it hem for my storage needs she the one who will always understand and help me where she can. I highly recommend this storage facility even if your fat away. I am located in south city but their prices , security, and hospitality is well worth it.
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June 2023 by Tyler Hantak
Awesome staff and facility. Have had a unit there for years never had any issues would definitely recommend to friends and family.
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June 2023 by george mackin
Friendly and helpful staff. Very professional and thorough.
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June 2023 by Cindy “CinCityGurl” Albertson Wallace
I love this place, Kim is the best and very understanding. Make sure to always call her and she will help you out with whatever your needs may be. I know I've been late on my payment , a few times, but as long as I have been using it hem for my storage needs she the one who will always understand and help me where she can. I highly recommend this storage facility even if your fat away. I am located in south city but their prices , security, and hospitality is well worth it.
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May 2023 by Marissa Meyers
Someone stole thousands of dollars of stuff out of our storage unit. The property manager hasn’t answered any of our calls even though the office was supposed to be open (confirmed by the after hour support line). All the after hour support can do is “put in an emergency ticket” which they’ve done 5 of. It’s almost been a WEEK! We want answers!
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March 2023 by James Schieferle
DO NOT USE THIS STORAGE FACILITY!!!!! Locks being cut off is common place, whether it's from someone on the inside, or ppl cutting through the chain link fence, and I have the incident reports to prove it. I lost thousands of $$$ in possessions, and filed a police report, and now we are seeking legal action. The current property manager (Kim) hasn't helped at all, actually tried to downplay my loss...how insulting. When I asked questions about the inconsistent items in the report, I was told "it wasn't up for discussion"??? And then she hung up on me several times. Not how a paying customer should be treated when losing their belongings, when I chose this place because I thought it was safe and affordable. Shameful and unprofessional behavior. I would give negative or zero stars, but they make you at least select 1 star....pathetic place of business.
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March 2023 by Kimberly Lodes
I love working here. Tenants are wonderful! Very friendly and understanding!
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January 2023 by David Smith
Very friendly. They may not answer the phone, almost ever, but the woman who runs the place is very understanding.
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January 2023 by Diane Scott
I rented a small unit and it was just perfect for me. I had no problems at all. Every time I called or entered the unit ( I apologize, I forgot her name) she was always right there to help.Thank you for a wonderful experience
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October 2022 by Ashley Freeland
I was sent a text saying I was sent an email with all info and confirmation but never actually got the email
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October 2022 by Greg Bellm
Gate has been stuck open for over a month. The security factor is gone and I don't think the owner of this facility really cares about their tenants. The employee (Kimberly) that is working now is doing a great job trying to get things taken care of. My suggestion to the owner is don't loose her. I believe she will get this storage facility back in shape. Thank you.
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September 2022 by Donellen Henry
This has been super simple Which makes me very happy and at ease because I have a lot going on and this was just so easy I didn’t have any worries and they’ve been so super nice
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July 2022 by Kim Schomaker
Reserved my unit via Sparefoot. When I went to the location to sign unit lease, the monthly rate was much higher (I have my own insurance and lock). After contacting Steward Self Storage about the monthly discrepancy, I was told someone in upper management would get in touch with me ASAP. It has been 10 days now and still no communication. I'm pulling my lease because this is like bait-n-switch since they're not interested in making it right and the rate quoted when reserved with Sparefoot.