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January 2025 by Savannah Boggs
Dankest smelling bathroom ever. The people were chill.
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November 2024 by shawn mcconnell
Tracy did a good job.
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October 2024 by WeaponX Nova
They lied to us. They signed us up for a 2 year contract and here we are 2 1/2 years later and they are saying that our phones are not paid off, and we have 8 months left. What in the hell. Verizon sucks.
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October 2024 by Bridget Laughlin
Called the store and spoke to a girl named Chelsea. She was the rudest person ive ever encountered on the phone. I had a general questions about the product that I bought a week ago and she got rude with me and hung up. I called back and got her again, tried to restart the conversation and she was even more rude, and hung up on me again! I called back a third time and finally got another guy on the phone and was very helpful but also told me that the girl, Chelsea, said I was cussing at her which never happened. ive worked in customer service and evern worked in phone sales for 3+ years. I don't treat people like that.
I had a great experience at this store every other time but the way Chelsea treated me and lied about our interaction, (WHICH THESE CALLS ARE RECORDED SO IT WILL SHOW HOW SHE LIED) was overall upsetting and I don't plan on returning to that store.
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June 2024 by Michelle Harris
Went into the store on Saturday to discuss a problem with our bill, Tracy was great and got the issue cleared up right away!
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May 2024 by Danielle Million
If you need awesome help at this location, ask for Lance! He knows what he is doing and is an extremely sweet person!
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February 2024 by Roy Jefferson
Came into this location to get help with shipping my return back to Verizon. I was told that they couldn’t help me because they weren’t a Verizon Corporate Store. I was told that I needed to visit a corporate store for help. The representative told me that I can visit the store on Suemandy. I then shared that I am not familiar with this area and asked for the address. I was then told to, “just Google it.” I shared with the worker that I did just Google it and that’s how I found this store. I shared with him that I just want to make sure that I am going to the right location. He then turned around his screen and the actual location was on Mid Rivers Mall Dr. There’s a better way to serve customers and this individual was just rude.
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January 2024 by Brian Umphenour
Molly was the best. Very helpful
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November 2023 by Diane Gnau
Very patient thorough. Jared McMillen Give this young man a raise please we wouldn’t be new customers without his assistance and perseverance we would have walked out and stayed with T-Mobile.
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October 2023 by Joy Schenck
Got a charger.
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October 2023 by Michelle Meier
First, i went last week, wanting to upgrade. I asked for the newest Apple Watch. Which I’m told by the employee that it was the SE 2 .No, it’s the generation 9. Butthey couldn’t get it until november, they just told me that. I went to Best Buy toget the watch. Had it in two days. They were able to access my plan and get it ready to go when i had it in my hands! Well, i was having a bit of a problem seeing it up. I went to this location again(but never again) and the jackwagon who was bothered to help me when he found outi bought it from Best Buy asks” well does it have cellular “ of course it does! You see, I’m not the idiot here! But i politely told him yes. He s sorts down alls my number, then wants my id, which three times last week i was not asked once for it. Not even by the manager. So, i tell him i have it scanned in to the Verizon app. That’s not good enough for him. He says he doesn’t want to help me if I’m the one with the attitude. But he was the one with the attitude, i told him i just match energy. So i left. There was only one decent person in that store and it was the Eric? Of you go in, stick with him. But just so people know, you can go to best buy, get good deals, and they can add to your plan from there.
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October 2023 by Jason Thurber
This Verizon is by far the best one and Molly and staff are awesome! Makes the experience awesome!
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September 2023 by Sandra Hoadley
Jarrod McMillan was a great help! We really thought he was Great!
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August 2023 by Michael Maraccini
Lance did an excellent job helping us in selecting our new phones and in getting them up and running.
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August 2023 by TODD BROWN
Went above and beyond to help me with My Verizon account even stayed late
