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December 2023 by Vanessa Roberts
I got a haircut that didn’t turn out as I’d liked. I’ve never had a wig before. I popped in here and these ladies have a large selection at amazing prices. They’re much lower than online. They even have human hair ones that are affordable. Give them a try!
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October 2023 by Camelia
I'm always greeted when I come into the store and they arevery professional with a personable touch. :-)
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September 2023 by Angela Rudolphi
Being my first time looking for hair extensions I brought a friend who is well experienced. We were trying to match my hair color and started to open a package (per my friend she has always been allowed to do this at every store she has purchased extensions from) when a worker began yelling at us not to open it and said she could help but when we asked her to help match my hair color and if she had a sample board of the shades she turned and walked away. I personally have no idea how anyone would want to purchase hair they are going to wear without knowing the texture. So I touched the ends of a nearby wig to get an idea of what I could expect and the same worker began yelling at us not to touch - she went on to yell to everyone in the store that I was picking my nose and touching all of the wigs. She followed us throughout the store. Apparently there are signs everywhere- there are, very small printed signs scattered throughout. She did not stop trying to shame me for the rest of the short visit. We were pressed for time so unfortunately I purchased what I was looking for so that I could take it home to see if the color matches. Apparently that is allowed - does she restock returned items? I can’t imagine her customers buy the right shade without being able to see it out of packaging. The most rude experience I have EVER had. And for the record I did not once touch my nose inside her store. No clue how she is in business. It is the opposite of customer service- bring a witness with you and I also recommend videotaping your visit. I wish I had video of it to share and warn others.
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September 2023 by Diane Keith
Worst place, the customer service is deplorable. They definitely don’t know how to treat a customer. They were so rude and unhelpful.
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August 2023 by Krista Blackmon
If I could give this place less than a 1 I would. I was about to purchase a $60 wig and then the owner proceeded to yell at my because I was touching it and wanted to feel the quality of hair.Highly don’t recommend.
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June 2023 by Linda Hall
Wish I could give no stars. No refunds or exchange on a hair piece the owner said was the right color for my hair. Got it home and it was jet black but the picture showed medium brown. Plus you’re watched like a hawk. Hate them and never again
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March 2023 by Sierra French
I have bought a few wigs and products here. The ladies there have always been friendly and helpful in making sure that I got exactly what I wanted. Huge selection of hair and styles for reasonable prices. I always recommend this place. Best shop I've been to.
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March 2023 by Marie-Christine Williams
The owner is so mean, you can’t even touch the hair or products you are trying to buy… I wish it was a Zero star
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January 2023 by M “Blessed” S
Don't go!!!! The owner will follow you around. She is extremely rude and treated me like I was a criminal from the moment I walked through the door. Shopping here will make you feel like you are in a store back in the 60's. She is obviously racist and I will never give her my money again!
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January 2023 by Marcia “Blessed” Smith
Don't go!!!! The owner will follow you around. She is extremely rude and treated me like I was a criminal from the moment I walked through the door. Shopping here will make you feel like you are in a store back in the 60's. She is obviously racist and I will never give her my money again!
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November 2022 by Prashana Adams
Wow I have never felt so unwelcome in a place of business. The owner was rude and hateful. This is not a way to treat paying clientele.
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November 2022 by Priscilla Adams
Service very rude. The cashier was making nasty comments under her breath. I wouldn't spend a dime of my hard owned money in this store.
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August 2022 by Terniya Simone
Worst beauty supply in saint louis! Please, refrain from this beauty supply. She is very rude & racist. Attacks black people with mean looks and watches you throughout the whole store. Not to mention, I went in with my starbucks drink and she told me that she’d watched my drink. We are still in a pandemic and that is so disgutingn
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July 2022 by Kaylin Thomason
First time customer and last time! Staff very rude , older ladys approach is very loud and I believe is the owner she was always looking or following telling u not to touch the wigs u also can not try them on . When asking a question about the wigs such as if u can color or put heat literally was told just to read the tags and tht she could not tell me...First off I am not window shopping. I'm there to shop and I wont buy anything that I can not feel the texture of period.
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May 2022 by B Porter
I should have read the reviews before entering this “store”, more like war zone. I didn’t realize the store closed at 5:45pm, which is weird already. However upon entering I was greeted by an older Asian lady (reviews suggests she is the owner) and she said, “I close at 5:45, hurry and get what you need and go.” I knew she wasn’t talking to me because she doesn’t know me like that. However she was. I only had one foot in the door so I removed that foot and turned around and said, “I will gladly go somewhere else.” The rude Asian lady said snarking, “The next place is in the city and laughed.” I explained to her that she didn’t have to be so rude and left. And to think I only went in to look for a cheap belt! My goodness, I WILL NEVVVVVVERRR GO there again. I see why this place has 2.7 stars, should be less and she should be closed down. Trust me she wasn’t worth the 3.99 I was about to spend. All in all, this is why I choose to Support black businesses! My goodness I wish I didn’t have to leave this star.
