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July 2022 by Podro Depocas
Worst customer service I have ever experienced. They wouldn't even look at my cub cadet mower that is under warranty. They just laughed at me and said they don't like to do warranty work because they don't get paid enough. Very rude. Don't do business with big 4 stanberry. I reported this store to cub cadet
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May 2022 by Panther Creek Woods LLC
Very disorganized store, service department very poor.
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May 2019 by Carla O'Neal
I took my lawn mower in for some maintenance issues. They said it would be ready 5 days later. I called on the 5th day and the mechanic I spoke with said no one had gotten to it yet and it would be Mon or Tue. I said ok. 2 hours later they called and said it was ready. I picked it up and drove home to use it. NOTHING had been done! 81.00 later all for nothing! I was lied to, taken advantage of and treated unfairly as a woman. I called the shop and talked to Steve and he was extremely rude and unwilling to listen to me. I don't and will NEVER recommend this place to anyone. I have no problem badmouthing them as they deserve it. STAY AWAY FROM BIG 4!!!!!!!!!!!!!
