U-Pack is described as a great service and one of the best moving experiences customers have ever had. Reviewers highlight it as the easiest and most convenient self-moving experience, noting the company is very flexible and customer-centered. The courteous and pleasant staff throughout the process, from customer service to dispatchers and drivers, receives consistent praise for being accommodating and service-oriented. The dashboard is noted as easy to use and thorough. Customers report belongings arriving perfectly safe with very little movement, even over long distances and time. The service is commended for being efficient, straightforward with pricing, and for saving money. Communication is strong, with customers kept informed and deliveries sometimes occurring early. The company is recognized for excellent coordination. A noted consideration is that loading the equipment requires preparation and muscle. Overall, reviewers highly recommend U-Pack and would certainly use them again for a long-distance move.
The easiest way to move. Especially for long distance just load it and don't worry about it. All the drivers are nice and helpful and so are the customer service reps and the people and the hubs. Great to work with. Much easier and cheaper than other options.
May 2024
Great service !. Very, very flexible. Adapts to changes within a reasonable timeframe. Courteous staff through out the process. I would highly recommend U-PACK.
November 2022
Very efficient, pleasant to work with, straight forward with pricing. I ended up needing 2, but the delivery guy had an extra one with him. Let me use straps to secure. Mine ended up being in the cubes for 4 months and traveled several thousand miles without any breakage, and very little movement of my boxes.
