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October 2023 by Jeremy
I bought a Coffman Outdoors Ridgeline bike and after the initial purchase and 50 miles or so I was happy as could be. The customer service was great at first and I praised this company, the bike, and Justin Berti on tons of posts asking for recommendations on e-bikes.Then my battery starting going downhill. It would only get 15 miles or so on a full charge and I’m not in rough terrain and I’m pedaling on pedal assist 2-3 in 3rd gear 80% of the time and full throttle the rest of the time. My buddy gets 30 miles on his same battery with full throttle 100% of the time.After talking to Justin he agreed that it wasn’t normal and he’d look into seeing what he could do. Three months later still hadn’t heard back. Finally after voicing my displeasure on a post online he messaged me, telling me I was childish, and told me to ship the battery back at my expense (about $35). I asked for them to email me a return shipping label and I’d send it back but I felt it was ridiculous for me to have to pay to ship a warranty item back.I guess all my praise for them wasn’t appreciated enough to take care of their customers who actually go out of their way for them to bring them more business because they refuse to send me a return shipping label. I was about to order a mid drive bike but after that experience I’ll be buying elsewhere.
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October 2023 by Glenn Olinger
Recently bought our second bike from Coffman’s , absolutely awesome service from there staff and can’t say enough about the quality of there bikes no doubt you’ll be happy when you get yours.
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August 2023 by Anton Beckmann
My experience is that 5 stars is an understatement for Coffman Cycles and the gentlemen who work here. Thank you very much and to the fella that recommended said business.
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June 2023 by Jen Tracy
Justin at Coffman was exceptional! He took the time to tell us everything about the Bad Boy Maverick and HD options. He was patient and extremely knowledgeable. I would recommend Coffman to anyone looking for a new mower.Now, to talk about the Maverick HD we ended up purchasing. Ladies, if you're the one who mows in your family like me, you should definitely look into this machine. We don't necessarily need the HD version, but we went with it to get the upgraded seat. Sit on one and you'll understand what I mean. If you have a chest, or back problems, you will love this mower! The seat has a TON of suspension to where you don't feel any of the bumps or gopher holes in your yard. You can cruise along at a pretty good speed and not worry about discomfort or pain. Seriously, check into this mower for yourself!
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February 2023 by Jakes Outdoor Services
Great Customer Service. Bought a Himiway Cruiser from Justin online!
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December 2022 by Joshua Medling
These guys are awesome! Super helpful and knowledgable about E-bikes. Will be returning for sure to get all our E-bike gear from them.
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December 2022 by Joshua
These guys are awesome! Super helpful and knowledgable about E-bikes. Will be returning for sure to get all our E-bike gear from them.
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March 2022 by shane preter
I went online and bought a new big dog zero turn from them. I was so excited to get it that I drive the 2 hours to get it the same day without informing them I was on my way. They thought I would be there in 2 days. Well when I arrived they were very happy to help me and rushed to get my mower cleaned up and ready to go. Then even in the freezing cold he was more than happy to go over every detail on my mower from maintenance to the features of it. I am beyond pleased with my purchase and the amazing customer service. I highly recommend them to anybody who needs the service or sales. Well worth the 2 hour drive
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August 2021 by bryant sillman
Great people, knowledgeable, no pressure sales staff.
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June 2021 by Tom Bean
Very knowledgeable and answered all questions regarding product. Have been here a couple times now and it's always been a pleasure working with them here.
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April 2021 by Brian Mills
Super knowledgeable and friendly of service.
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January 2021 by Jim Ellert
Have been dealing w Mark for the past 20 yrs never have had a problem. He stands behind his work and very trust worthy. Would never consider taking my atv elsewhere. Also has great price on tires
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November 2020 by George Hoehne
Good prices on tires
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September 2020 by Lawrence Dierking
Mark fixed my carburator on my atv and it runs great now! he is the best around .
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July 2020 by Jacob Poebla
If you need a mower these are the guys to see! Excellent service across the board!! I have purchased multiple bad boy mowers this year and am thoroughly pleased with the way they operate. I cut commercial, residential and everything in between and these mowers handle it all. Every service, every blade sharpen, every interaction I’ve had with these guys is top notch. Justin, Mark and Alex have helped me in every way possible to succeed. I can’t thank these guys enough for what they have done for me and my local business. Thank you guys for your continued hard work and top notch customer service.
