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November 2023 by Troy Lovell
I drove to Laura RAM from Chattanooga to trade for a NEW Limited Edition 3500 Longhorn Megacab, and this dealership and their STAFF went over and beyond to make this a pleasant transaction. I have dealt with several delaerships over the years, but this one stads out as one of the best. Thanks Chris, Mike, and Brendan for making this deal work. Troy
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October 2023 by Tony Pearia
The car dealership has great prices on their pickup trucks, but Dan Dell Took almost 2 weeks .He keep on putting other customers in front of us. Then when we finally got to him. He said he was working on the deal that he would get back to us at the end of the day. We had a pre approval to purchase A crew cab Dodge Ram Truck. He never got back to us that day. So we went to another car dealership and A purchase on a new vehicle.
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October 2023 by Salvador Arteaga
I was taken care of by Dan Dell, who went above and beyond to make sure the whole process went smoothly. The whole thing was taken care of over the phone. I flow in from California to pickup the vehicle and finalize all documentation. Dan picked me up at my hotel and drove me to the dealership early in the morning. I was there for 30 minutes and then I was on my way after finalizing everything. Best part is I got over $10k off of the vehicles MSRP. Some of the best prices in the country. I would buy from Dan again in the future and would recommend him to all my friends and family.
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September 2023 by Brian M.
made an inquiry via a phone call on a new truck and the sales person I spoke with talked down to me over the phone and refused to even talk about my trade in. I was trying to explain that my trade in was kind of unique in that I was trading a vehicle in high demand and has less than 1k miles and didn't want to waste my time coming in just to be low balled. he kept repeating that I lived to close to Sullivan and that I should just come in. and interrupting me to point where I just cursed him and hung up... I would never do business with an asshole like this.
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September 2023 by Cody Ellerman
Found a truck I wanted to buy, was advertised as a good vehicle. Called, put $500 down only to be told 11 days later that it won't pass inspection and they won't fix it. I'm pre-approved for a loan and they wasted my time. I was told by Jason in sales that if any problems were to be found that they would be fixed. I feel like this is a breach of contractThey also constantly contact you prior to putting money down on a vehicle and once you do hardly let you know what is going on.
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August 2023 by And N
Laura Ram is top notch. The salesman (Brady)was great, the sales manager was great and the finance guy (Stuart) was great. The website prices were spot on, not like all the other Ram dealers pulling fast ones when you show up in person. Hands down the best deal out there and I did heavy research before moving forward. I will ALWAYS recommend them to friends and family and the next time I buy something it WILL be from them. Look no further as you will have the best customer service AND the best price around.
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August 2023 by Leah Smith
Rich Blue was fantastic! We had a great experience that started over the internet and ended with a brand new 2024 Jeep Wrangler. Rich was personable, easy to work with and was able to throw in Jeep step rails and floor mats with the deal. They even delivered the mats to our doorstep, which was much appreciated since the dealership was an hour drive. Thank you Rich & the parts department, you guys rock!
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August 2023 by And N.
Laura Ram is top notch. The salesman (Brady)was great, the sales manager was great and the finance guy (Stuart) was great. The website prices were spot on, not like all the other Ram dealers pulling fast ones when you show up in person. Hands down the best deal out there and I did heavy research before moving forward. I will ALWAYS recommend them to friends and family and the next time I buy something it WILL be from them. Look no further as you will have the best customer service AND the best price around.
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July 2023 by Amber Ramsey
We were in the market to trade, but didn’t know what we were really looking for. Mike recommended that we work with Chris Morris when we got to the lot. Chris listened to what I wanted and picked two vehicles that took care of my list. He was patient and willing to show me whatever vehicles without being pushy. Stuart in finance was extremely nice and easygoing when it came to finishing up the purchase. Joe was also quick to check on us whenever we crossed his path. This is our second purchase with Laura this year and we couldn’t be happier. Absolutely love my lifted 2023 Ram! Thank you so much for taking care of us.
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June 2023 by Danny Cheng
Excellent experience all the way, couldn’t be happier with the process. They had the lowest price in the country so I flew from Texas to buy my new vehicle. Not only did they pick me up from the airport which was an hour away, I was out of there with my new Jeep for the price I was promised, absolutely no gimmicks. Thanks Nathan, Joe, and Stuart for taking care of me and my new Jeep.
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June 2023 by Michael Turner
I just bought my 2023 ram 3500 limited Mega Cab Dually from Laura Automotive Group and I can’t thank them enough! The team there is second to none. Richard Blue my sales man, not only made me feel like he had my best interest the whole time but made me feel like he cared as if I was his own family member he was not just selling a truck to but helping get the truck of my dreams. Joe the sales manager was the same way! They not only wanted my business but went above and beyond to keep my business when I was looking elsewhere. They told me I’d have the best priced truck in the country and they held true to that statement!!! Tim the finance manager stayed late to run numbers just for me. The hospitality was beyond belief. My new truck was being detailed so they offered us a truck to go eat lunch with but the best part was they bought our lunch! We didn’t have to wait in a boring waiting room for hours. This isn’t your typical dealership! They care beyond the car deal. If they can’t make you happy nobody can. I have nothing to nitpick. This is a first class dealership and they are leaving the competition in the dust.
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June 2023 by Chant Long
The process of looking online and buying went as smooth as possible. We were taken back by the attentiveness our salesman showed for our wants.We were inquiring online about a 3/4 ton diesel for our business; and we were very impressed by Richard Blue, for reaching out as fast as he did.We didn’t even have to go to the lot, he knew our needs and wants from our online inquiry, and got the ball rolling immediately.Not only did he go above and beyond to make sure the deal was done, he made sure that our purchase was to our satisfaction, even after the deal was done.I would highly recommend anyone looking to purchase, to reach out to Richard Blue for your vehicle needs. We definitely plan on using him again in the near future for our family vehicle!
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June 2023 by Scott Bell
Laura Ram is a family owned business and you get the feel the minute you walk on the lot. Everyone greets you as if you were family. Everyone takes care of you as if you were family. My salesman was Zach Martin and from start to finish he went above and beyond to make sure I was happy with the entire process. The Sales Manager Joe made sure I was a satisfied customer and I couldn’t be happier with the whole process. Small town dealer that goes out of their way to ensure you’re happy! Please visit Laura Ram and you wasn’t be disappointed!
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June 2023 by Kurt Lawrence
I stopped in on a road trip from MD to OK and decided a Jeep was what I needed from here on out. I walked it and was greeted by Chris, a salesman. He asked me what I wanted and I explained my situation. I was going to do a trade in and instead of pushing the low value of the trade in. He was honest and it was in my best interest (and price) to just keep my car. I bought the Jeep gladiator Rubicon and they let me store my car there for a month before I was able to come pick it up. Great service from really helpful sales team and the manager was there almost every step of the way. Highly recommended.
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June 2023 by Troy Stump
Going through Laura was one of the smoothest and seamless experiences I have ever had when buying a vehicle! Their team was able to provide the best deal I could find nation wide. We spent 12 hours on the road, but it was worth the trip. Laura CDJR gets 5 stars and my business for life! Thanks Joe and Nathan!!!
