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May 2022 by jeremy branson
Don’t sign up online. I did, and was told the next they didn’t have the space I paid for, he said he would refund me and didn’t and now I just got an invoice for the second month email to me apparently they don’t know how to operate the online system
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December 2021 by Daniel Kruse
First of all the only reason I’m giving one star is that I can’t give 0 stars or I most definitely would. The owner is a shady con man and a liar. He took me for $100.00. But that’s ok it’s well worth it if I can prevent others from making the same mistake. Rented an outdoor spot sight unseen( my mistake). Showed up to drop off my jet skis and couldn’t get anywhere even close to the spot which I was assigned. The weeds were taller than my vehicle and the whole place was completely overgrown. Proceeded to call the owner to let him know I couldn’t leave my wave runners there and he agreed and told me I wouldn’t be charged. Only to have the charge show up on my credit card. Tried to dispute the charge only to be told he fought it, he had lied to my credit card company. So I was stuck. …. You have been warned, your property would be safer on the side of the highway than at this facility
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September 2020 by David Harmon
Good price but could definitely use there grass cut
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September 2020 by Jenna Bastet Auset
Had outside storage, cancelled online and on the phone and still got charged. Owner is non-compliant. Hasnt refunded 2 months of rent that he charged after we moved out. The gate gets stuck open ALL of the time. He lives hours away so he is never around. The pictures online are not ANYTHING like what this place truly looks like. The weeds/ grass is over 4 ft tall. Not well taken care of at all.
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September 2019 by Kim Weaver
Safe and secure place to store your stuff....
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August 2019 by Dwayne Thomas
We have stored our stuff here for several years. It is a good place to store your stuff.
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June 2019 by Renée Irving
We feel safe an secure placing our families extras stored here.
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June 2016 by Steve Wohlfarth
I stored a $3000 sleep by numbers bed and a $2000 bedroom suite furniture the storage for 13 months while we worked on our lake house, Went to get my stuff on 6/4/2016 and it was covered in black and white mold, TOTAL LOSS!!!!! When I called owner he said it's not his fault and to turn it in on my renter insurance. I am a home owner and I don't carry renters insurance. I paid 5-31 Storage LLC $650.00 in rent and they destroyed $5000 of my stuff. A VOID THIS PLACE. WORST STORAGE AT THE LOTO AREA. Do not store your stuff with 5-31 Storage LLC, take you stuff straight to the landfill because that's what I had to do. I will be contacting the health department because of the black mold growing inside that storage facility which made us all sick moving the molding furniture in to the trailer for disposal.
