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January 2024 by Sue S
Outstanding customer service! I had a minor tire issue and stopped in to see if they could help me on a sub-zero temperature day. All three of the individuals I interacted with were friendly and extremely helpful. I will definitely return should a need arise.
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January 2024 by Kimberly Olson
Very friendly service. Didn't try to sell me more than I needed. They had to order my tire but it came in quicker than they thought and got it done right away. I needed to get to a tire place really quick because I had a flat. Glad I went here
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January 2024 by Tiwan jones
5 Stars !! Got a deal on n tires. I had work till 5 o’clock and they got me in and got new tires that night. 10/10 recommend. Store manager and her crew did great !
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December 2023 by Chris Unique (EvilSuperHeros)
Found a bolt in the road early Thursday morning. Took it to Telle Tire. Courtesy ride to work from them and they fixed the issue & got an oil change while it was there. Courtesy ride from work to pickup my truck. Friendly, knowledgeable staff. This is my go to place to get any work done on my truck!
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December 2023 by CJ Harral
Stopped by at the last minute because the tire place I normally go to was booked! Boy am I glad I did. The staff was super nice. The service was quick. And the price was nice! I highly recommend Telle Tire. And thanks to the mechanic Tyrone for going above and beyond.
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November 2023 by Stephen Huffman
I had made up my mind to shop around after a bad experience buying tires for my car from another well-known multi-store company in the STL area. Several friends advised me to consider Telle Tire in Sunset Hills where I live and some independent reviews backed up their opinions. The process was simple with a quote and appointment set online. The day of the appointment was as smooth and hassle-free as possible, the staff acted very professionally, and they did what they promised to do, meeting all my expectations. I'm impressed with this organization and will definitely return for more business.
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November 2023 by doug mcguire
A few weeks ago my car had a medical emergency along Hwy. 270. I called Telle Tire Sunset Hills and they helped arranged a tow, (and it got added to my bill). My car was fixed by mid afternoon. I couldn’t be more pleased with their service and professionalism.
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November 2023 by Michael Hooley (MinuteMan1776)
I went to Telle after a totally unsatisfactory experience at Midas Tires. I walked in and asked what they could do for me in a set of AT tires in size 275/70R18 E. I was told they could get the Yokohama tires I was originally looking for delivered for next day installation. I set up an appointment for 9 AM the next morning. When I arrived, they got a bit more information, took my keys, and told me they would start on it shortly. By 10:45, they had the tires installed. I asked about road hazard coverage and they added that for $20/tire. I was paid and out in another 5 minutes. The tires look and ride great! Telle's service personnel were knowledgeable, friendly, able to answer all of my questions, and treated me great! I will return the next time I need a service!
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October 2023 by TERRI R
I absolutely love the great customer service you receive at the Sunset Hills location! They recommended a great tire, and I love them. I highly suggest you grab their credit card they have. If your purchase is over 100 you can pay it in 6 months. Good bonuses too for other services too!
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October 2023 by A. C.
Amazing team here! Highly recommend.Not only are they knowledgeable, fairly priced, have outstanding work ethic, but they are kind as well. I’ve used them 3 times for various repairs so far. I will continue going to them for everything! Thank you Telle team ☺️
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October 2023 by Susan Gillies
We’ve had our vehicles in 3 different times over the last few months for urgent issues and every time they’ve gotten us in right away and have taken care of us the same day or the next. They are courteous and responsive and I will continue to call on them when we need repairs done well and quickly!
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October 2023 by Dale Ficken
I called this location due to Mr having a leak in one of my tires. They were able to get me in to address the issue within a couple of hours. They patched the tire and I was also able to get my tires rotated all within about 30 minutes. Everyone I dealt with was extremely polite and professional. I would highly recommend this store/location if you are needing tire service.
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September 2023 by Jamie Parsons
TL:DR They were thorough and didn't overcharge me or suggest services I didn't need. Friendly staff.The other night while I was driving, my car had began shaking terribly, had an overwhelming burnt rubber smell, and heat was coming from the front so I had AAA tow my car to the nearest shop. This was very late in the evening, around 11pm, but thankfully, Telle had overnight drop service. I had never used them before but the drop service was convenient and I had a limited range to where I could have it towed. They called me first thing the next day, I explained the situation, and they went to work. My check engine light had been on a while (this is only a 2018 and the code was a common one for my car, usually meaning the throttle body needed cleaning, I was aware of this prior to this incident). I told them all of that and wasn't sure if the 2 problems were related and that I wasn't overly concerned with that light if it wasn't causing my problem but wouldn't mind if they were able to fix that, too. First thing they noticed was just some loose screws affecting air intake so just tightened those up, but that was not the problem. Well, they spent a ton of time testing (like checking the heat on each tire after a drive), driving it around test, testing the brakes, etc. to check EVERYTHING for me (and this was not to try to jack up my price but because I had told them I wanted to be absolutely sure so I practically was telling them to find something wrong). After extensive testing, they were convinced it was likely due to what was causing the code so took the throttle body out and thoroughly cleaned it (and just a side note, this is very difficult to get to on my car or I would have done it myself). Again, they tested everything, reset the diagnostics, and drove it for enough time and distrance to make sure the light didn't come back on and that the problem was fixes. Additionally, they did notice a hubcap was missing and a piece was lodged in the wheel and scraping my tire (which is likely what caused the burnt rubber smell and heat). They fixed that, as well. That sounds like a long process and an expensive one, but they only had my car 2 days and the cost was only 2 hours of labor and small supply costs (cleaning supplies, etc.). Let me tell you how RELIEVED and ecstatic I was for that. The whole thing was cheaper than I even expected just getting the throttle body cleaned would be (which is why I had put it off). They even stayed 5-10 minutes past closing for me to be able to pick it up. Everyone I talked to from there throughout the whole process was extremely kind and knowledgeable. Seriously, who tells a mechanic to find something wrong and they sincerely only address the issue they see?!? I am really so grateful I was able to work with them by simple coincidence.
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September 2023 by Thomas Werner
All service should be of the level provided to me by Telle Tire. My tire was provided and mounted on time, I was kept informed at every step and they worked to get me the lowest price available, calling me to inquire whether I would be eligible for a discount.Great work, Telle!
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September 2023 by Kathy Kelley
Replaced 4 tires , alignment and emissions test done in 2 hours. Very friendly and thorough. Saw several satisfied customers while I waited. Will be back
