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January 2024 by Kirk Cary
Frozen bread two different people trying to make one sandwich that only had 3 ingredients. They didn't seen to have a clue. I asked and received a refund that's the only positive comment I have.
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December 2023 by Shauna Rader
Everytime I order pizza my order gets messed up
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December 2023 by Ray Bardwell
This place is consistently the worst Casey’s in a hundred mile range. Don’t waste your time here.
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November 2023 by Alexander Davis
This place was awful! And I hate to leave bad reviews! I try to find the good in everything! The toilet lid was laying on the waste bucket and you had to physically reach into the toilet (back) to make it flush! The place was disgusting, to put it nicely, and I was NOT about to add to it, so I did what I had to do! I told the “kid/guy” running the register about the toilet, and he just snickers and replies with “I could have told you that” thank god I’m only passing through and don’t have to deal with that place daily!! Management NEEDS to do something about that place!!
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October 2023 by Dave
The other reviews are correct and it hasn’t improved. I visit other Casey’s often and have never seen on even close to this. Disgusting bathroom, overflowing trash, checkout line to the back of the store and the other clerk just left and said “I’ll be back tomorrow, maybe” rather than help to get them caught up for a few minutes. This may be kinda middle of nowhere, but it’s a premium location on the side of I-70. Send the district manager to surprise them daily, hire a fleet of secret shoppers, idc how you do it, if I were you I’d make this a priority. This store is damaging your entire brand.
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September 2023 by Beau J
One of the dirtiest Casey's in the system. Which is an amazing feat considering their low standards.Overflowing trashcans in the bathrooms and by fountain pop.Dirty floor by fountain pop and bathroom that was cleaned at least 24 hours ago.Bathroom that literally smells like human waste. Little to no paper products in the bathroom.No water on the pop fountain. Everyone BUT Casey's offers this feature.The places (Not Casey's) in Booneville and Concordia are much nicer.
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August 2023 by Shane Henning
I always stop at a Casey’s when road tripping because there aren’t any where I live. I will not stop at this one again. Bathroom was nasty, no pizza, general uncleanliness of the store. Disgraceful to Casey’s. I got gas but won’t be back.
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August 2023 by Cindi Wilson
Half the pumps out of gas and the one I used barely worked. The screen was dim and unresponsive. Finally accomplished getting gas but had to go inside to get the receipt. The clerk was rude, most likely due to being overworked and underpaid. The whole place was filthy, inside and out, and so was the restroom. No toilet paper, etc. Disgusting. Never again!
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August 2023 by J Powers
Do yourself a favor and don't stop at this Casey's. The entire place is filthy. Trash overflowing from the trash can outside. The restrooms are straight out of horror movie. Im not sure they have been cleaned...ever. I brought the overflowing trash to the attention of the clerk inside. She just continued slurping her drink, acting like cleaning up the trash was a big inconvenience. Drive past this place or go across the street to the other convenience store, it's got to be cleaner and better than this hell hole.
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August 2023 by Michael S.
Casey's (they've dropped General Store from the name) is a Midwest and Southern gas station and convenience store combination. It really promotes its in-house made pizzas. And they are pretty good pizzas. This new location could signal the company's direction because rather than have a pizza counter tucked in the convenience store, it has a pizza restaurant on the end of the building with its own entrance. Walk in and you're reminded of a Domino's or Papa John's. Otherwise, the convenience store is typical. Outside, there are gasoline and diesel pumps for refueling.
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August 2023 by Michelle Martin
Jonathan and Dalton in the pizza shop at Sweet Springs were awesome. They helped me place the order and quickly made the pizza. Our Supreme pizza was well made, hot and delicious. The young men were polite and funny. Thank you so much!
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August 2023 by Jim Brogan
What’s going on with these managers? No gas pumps work. Every trash can is piled high and the store clerk is chatting it up with his buddy instead of taking care of your store. No washer fluid or towels either. By the looks on f other people reporting the same issues, and by Casey’s responding, nothing is getting done to reconcile the issues at This location! Good thing the gas station a cross the street was there.
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August 2023 by Asia H.
Encountered this location on a trip to St. Louis. The store was clean and everyone was very nice. They didn't have any pizza by the slice, except cheese. However, the young men behind the counter offered to make what we wanted hot and fresh and even packaged it up for us. They washed their hands in front of us and gloved up before making our food which I really, really appreciated.When we went to the counter to pay Theresa and Dalton were both wonderful and helped us with a smile and a great sense of humor each. They shared how the Casey's points work which is very advantageous for the customer. We'll definitely be using those more.The restrooms were available, clean and fully stocked with supplies. The only slight inconvenience was all the pumps were prepay but that was a minimal inconvenience.Overall, great experience at this location!Parking: Dedicated parking lot for customers.Wheelchair accessibility: Accessible.
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August 2023 by Maura L
Made a quick stop here in our road trip. The store was clean and the service was nice.
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June 2023 by Misty Graves
Went in to grab a dozen of donuts for my mother only to walk out with one single donut and a disgusted look on my face. Clearly, the donut case has not been cleaned in sometime. Also there wasn’t much of a selection. The cashier was nice.
