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“I received exceptional care at the Rock Hill location, especially from Nurse Practitioner Misty D. Birney, NP. She truly went above and beyond. Her kindness, her willingness to listen, and the way she took the time to talk through my past care meant so much to me.
Everyone there was wonderful. Michele, another amazing nurse, was incredibly helpful and stepped in when my blood draw didn’t go as planned—she absolutely saved the day with her confidence, positive attitude, and outstanding bedside manner. Even the staff member who handled my EKG made me feel comfortable during the process.
I genuinely hope I get to see this same team again when I return to this location. As someone who works over forty hours a week without employer-provided medical insurance, navigating healthcare can be difficult, especially having to pay out of pocket. That made the compassion and quality of care I received here even more meaningful.”
“The lady with the pink hair (I want to say her name was Ari), was absolutely phenomenal. Friendly, patient, and a very good stick. I was in and out in a matter of minutes, and the facility was very clean. I highly recommend ArcPoint Labs!”
“Waited almost 1 hour after my "appointment" to get a room, yes they were kind of busy but taking 4 or 5 people who walked in after me ahead of me was very frustrating . I was pretty sick an needed care or I would not be there. After I finally got in a room care was great as usual. Dr was very competent and caring, so was the rest of the staff.”
“An unexpected trip to UC! Great staff! Greeted us with compassion and empathy. Brought us back and took the time to listen and solve. Great team! Unfortunately wound up needing more care than was available and they sent us with a courtesy phone call to the closest ER. Don’t spend too much time here but when we need to, it’s very comforting to know they’re there! Thank you!”
“Best staff and care. I was recommended this specific urgent care facility by my Dr office when I couldn't get in to see them and I would recommend to anyone who needs fast, efficient care. Everyone I saw and spoke with was kind, empathetic and helpful. Best medical experience I have had in a very long time.”
“I was well treated from the time I stepped into the door until the time I left. I was thankful for the friendly receptionist and the friendly, knowledgeable NP who took care of my concerns and treated my wound. Thank you for making my visit a pleasant one.”
“Super nice and friendly people!! Clean, the place smelled Amazing!!!! I had to wait for over an hour for my ride to come back and they took such good care of me!! Miss Ebony is the best!!!!”
6:30AM - 3:30PM
463 S Kirkwood Rd, Kirkwood
Medical Labs
“The young lady who drew my blood was the best I've ever had. I always come to this location because everyone has always been friendly and skilled, but today was the best ever. I also appreciate the text reminder that includes a link to click to check in. Couldn't be easier!”
“The phlebotemists are usually nice here but is there anything more dystopian than a Quest waiting room? Everyone sits in a silent, cramped, converted storage room in the back of the building, staring at a tv on an otherwise blank wall, watching their name slowly move up a list. Outside is an empty hallway with mismatched chairs. In the corner is a tablet replacing an actual human being to welcome and assist you. Every so often the door opens, a name is called, and someone from the room disappears into the mysterious beyond.
Would it kill them to at least add a couple fake plants? Or a poster on the wall? Maybe some calming music? It's like they're trying to make it as uncomfortable and depressing as possible.”
6:30AM - 5PM
621 S New Ballas Rd Suite 23, St. Louis
Medical Labs
“Unlike my previous experience at the quest at chesterfield outer 40 the quest staff here at ballas was above and beyond great. Excellent experience at this outpatient lab. Despite a very full waiting room, the staff was courteous, professional, and extremely organized. I was checked in quickly and in and out in no time. It’s clear they value efficiency without sacrificing patient care. Highly recommend this ballas location. I wish they could train the staff at chesterfield outer 40 and show them how it’s done.”
6:30AM - 5:30PM
9950 Kennerly Rd, St. Louis
Medical Labs
“I used this location to do my three hour gestational diabetes screening after failing the first one. I was not looking forward to it because let’s be honest, who wants to get stuck four times in three hours? I’m bummed I did not catch my phlebotomists name but she was in room nine and she was incredible. She set a timer on her own end and was coming to get me on the dot when it was time for my next draw. I’m a hard stick with tiny veins and she listened to where they typically have luck and used techniques to make things easier for us to get the drawn completed. She made a note fun experience better! Thank you!”
“Shout out to Johnathan. He was funny and made me at ease while I got my blood work done. I hate needles and his humor made it quick and painless. I would give 5 stars but the whole building and offices feel run down and dirty.”
8:30AM - 5PM 7PM - 12AM
727 Craig Rd #101, Creve Coeur
Medical Labs
“Kandi and Lauren are very friendly and helpful. They care about their patients and do everything they can to make sure they are provided the best care possible.”
“So far excellent! The great tech I dealt with spent probably an hour and a half, or MORE finding the right mask and fit, and went over SO much more. I felt he and the facility set me up for success. I have a severe case, and I need this solution. No choice if I actually care about my health. I felt they gave me those tools, rather than a more common, here's your machine, good luck, from what I hear. Lol One personal I talked to, said his place took 5 minutes and handed him a machine. Lol The office personnel were extremely friendly and kind as well. I will leave results. To be continued...”
8AM - 4:30PM
12685 Dorsett Rd, Maryland Heights
Medical Labs
“I love this place. Everyone was friendly, kind, curtious, cheerful, quick, awesome customer service, easy blood work! This is the best place to get your blood work done! Nicole is Awesome! All of the staff are Awesome! Thank you for such a great experience!”
“A Response from LabTest Diagnostics Regarding Recent Accusations (5 Stars)At LabTest Diagnostics, we recently became aware of a review containing serious allegations against our company and owner. As a provider of high-quality diagnostic testing services for patients and healthcare providers, we take these claims very seriously and would like to address them in a transparent and professional manner.We have given ourselves a 5-star rating because we are confident in the quality and integrity of our services, which are accredited by the College of American Pathologists (CAP) and the Clinical Laboratory Improvement Amendments (CLIA).The accusations in the review regarding investigations or scams are baseless and unfounded. We have not been notified by any agencies about such investigations, and we are confident in the integrity of our business practices.We understand the importance of trust in the healthcare industry and strive to maintain strong relationships with our clients and partners. It is disheartening to see a negative review, especially when it appears to be motivated by competition rather than an honest assessment of our services.If anyone has further concerns or would like to discuss this matter in more detail, we encourage you to contact us directly. Our team is always available to address any questions or concerns you may have.In the meantime, LabTest Diagnostics will continue to focus on providing accurate, timely, and reliable diagnostic testing services to our clients and improving patient care through our consulting and educational resources for healthcare providers.Thank you for your attention to this matter.Sincerely,LabTest Diagnostics”
“my first time @ this location. the phlebotomist was professional & quick. I got the draw performed over my lunch break. the lady working room 2 today, I hope you have the best week! ??”
“After going to Quest 5 times and being treated like I don't exist there I ended up switching to this LabCorp. The staff at this location has been a breath of fresh air after feeling defeated and almost giving up on having my blood drawn all together. I'm grateful I landed in their hands and I will continue to go back to this location here forward for any blood work!”
8AM - 4:30PM
747 N New Ballas Rd, St. Louis
Medical Labs
“Everybody was very nice I don’t know why there’s so many bad reviews. It was an easy check in they took me right away. There was a new lady learning and she did a wonderful job. The lady helping her was very nice to both me and the student I would definitely recommend this Location”
“I don't get why they have such a low score. Every time I go there I have a great experience. They are on time, super friendly and kind, efficient, knowledgable, and the place is clean. The staff crush it and make it a wonderful experience!”
6:30AM - 3:30PM
17300 N Outer 40 Rd Ste 104, Chesterfield
Medical Labs
“Very conveniently located. I was able to check in via text message on arrival. I waited about 5-7 minutes and was called in. Staff is very friendly, efficient and very competent in sample collection. She explained insurance coverage and when to expect results. Staff was extra kind to my 91 old mother who was also there for a lab draw!”
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“Seth Gerlach is very good at helping people get healthy. God used this man to save my life after a bad car accident. He was very kind and helpful. His Hyperbaric Oxygen Chamber was pivotal in my recovery. I will not forget his kindness. He really cares about his patients. Thank you, Dr. Gerlach!!”