REI is a store for outdoor gear and clothing where people love to get outside and play. It offers its own award-winning brand and stands behind all products with a satisfaction guarantee. The store has lots of cool stuff for camping, hiking, and other adventures, suitable for both newcomers and seasoned pros. The associates and staff are consistently described as extremely helpful, friendly, knowledgeable, pleasant, attentive, patient, and nice. They gladly share enthusiasm and go above and beyond with recommendations, helping customers find the right gear like running shoes, hike shoes, and other items. The service is great for shopping, returns, and exchanges, leaving customers very happy with their purchases and overall experience.
Eric was so helpful for informing about different hiking shoes and helping with sizing.
March 2026
This Rei is incredible. Very very friendly and very very helpful staff. They were very patient and willing to help me out. Thank you Caitlin and Lisa for your all’s wonderful help!!
