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February 2024 by Kimberly Lewis
I took my cat in there for struggling to breathe. I was afraid he had aspirated. They spoke to me about the option of X-rays and blood work before the vet had looked at my cat. After listening to his chest and look over his face the vet came to the conclusion it was most likely an upper respiratory infection. I was given antibiotics and a dewormer (he did have worms). By the time another 24 hrs had gone by I knew something more was wrong. In less than 48 hours I had taken him to another vet. Where he had to be euthanized. My cat although almost a year old hadn’t grown and was the size of a 4 month old kitten. The unionville vet did one X-ray and saw that his organs to had not grown right. His lungs were collapsed and his chest cavity filled with fluids. There was no way he could continue to sustain a descent life. And I had to make the choice to put my best friend out of his misery. I watched gasp for air for almost two days. I watched him starve as his esophagus was being crushed and he couldn’t eat. I watched him suffer because these guys didn’t bother to care. I was in and out in less than 15 minutes. After about a week and a half I went back to ask that my money be returned as if brought my cat there for help and they did no such thing. Even though the vet convinced me he just had a damn cold I was told it was not there fault he suffered and died and refused to return my money. I DO NOT RECOMMEND THEM AT ALL!
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December 2023 by Mike Heinen
Great and caring staff. We have been happily donating to them
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December 2023 by Susan Lee
This place will rip you off, they will charge you double to reschedule appointments and call it a cancellation fee. They are not flexible in any way, all around terrible, Young's in chillicothe is much better, it may cost more but it's better service you get what you pay for. This place is terrible and crooked, I won't doing appointments for anything with them, I would not recommend taking your fur babies to this place
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November 2023 by Timothy Bryan
Very crooked and gready, I'm not sure why they kept the name affordable when the new vet took over, they price of everything jumped up dramatically and keeping deposits on rescheduled appointments without credit seems very dishonest and crooked.
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November 2023 by Kevin & Patty Eckert
Our little Penelope was having issues with bright red skin and itching and it wasn’t get any better took her in there , Shelby gave her a shot and she was having an allergic reaction that we had no clue. They are absolutely amazing.
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November 2023 by Jennifer Leigh
Our little Cocoa got herself into trouble by swallowing a piece of plastic that got lodged in her GI tract which caused an infection and she was very very ill. Dr. Shelby took my call at 11:00PM and walked me through things I could do to give Cocoa some comfort until she could see her that morning first thing. I brought Cocoa in and they did bloodwork and x-rays and found the bowel obstruction. They managed to get it to pass and got her in and out in the same day. It took a little time for recovery but Cocoa is back to being her happy bouncy self and I am so very thankful for Dr. Shelby and her staff of caring ladies. Bless you all!
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October 2023 by Jessica Lin
Absolutely outstanding staff! Made our Doberman Daisy feel right at home and calm! Dr. Shelby took the time to explain all of our options and showed she really cared. Amazing!!
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September 2023 by Bill Youtsey
All the staff was very friendly and took good care of my dog.
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July 2023 by Ann Burchett
Dr. Shelby and staff were wonderful when I brought my cat in and she had to be euthanized. Highly recommend.
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July 2023 by John Kennedy
Very friendly staff. Definitely care for your happiness and your pet's care. I have used them now from a pet's young age and even after a pet's passing. Truly a fantastic clinic.
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June 2023 by Penny Kramme
Doc Shelby and the staff have been so friendly and helpful with the Peaky Blinders litter♥10 week old little Ada had a tiny umbilical hernia and had it repaired TODAY- we arrived at 8 a.m. Ada was all better and awake and we were able to "FETCH" our little gal at 230 p.m.THANKS EVERYONE!
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June 2023 by alexis knox (Lexi)
Always does such a great job with the dog !
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February 2023 by Ryan Massey
This place changed hands and it's not for the better. The prices and fees went way up. With the previous owner it actually was an affordable veterinarian to go to. The veterinarian is very very nice but The girl/girls who runs the counter has the attitude that you're an inconvenience and an irritation to her. But my dog is always treated really well there and I Would have given more stars if not for the customer service up front.
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February 2023 by Zoranoelle L
Wonderful staff. But like most vet offices...it smells a little.
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January 2023 by Stoney Paustian
Idk about their vet services, but the staff alone is amazing. Our dogs have run away a lot here lately, and they take very good care of them until we can come pick them up. Shout out to Kayla for your amazing people skills and professionalism!
