Casey’s offers a mixed experience for customers. Some reviews highlight fantastic food quality, with one customer noting a pizza that was the best they have had from any Casey's. Friendly and polite staff, particularly a cashier named Roxanne, receive praise for their service. However, there are concerns about inconsistency in food preparation and communication, especially when specific ingredients are missing. One customer expressed frustration over the shift to app-only ordering for pizza, preferring the previous phone ordering system. Additionally, management practices at the Oklahoma Ave store have drawn criticism, with reports of rude behavior from a staff member, contrasting with the positive experiences reported with another employee, Michael. Overall, while Casey’s has its strengths, there are areas needing improvement.
The food is good. In general the people are friendly.
November 2025
Had a pizza order for 2 at 615 to pick up ordered ahead online . Took until 7 to get food
August 2024
The pizza we ordered this evening (7/26/24) from this Casey's was probably the best I've had from any Casey's. The staff was friendly and polite as well.
