Hy-Vee Pharmacy is known for its excellent customer service and helpful staff. One customer praised the pharmacy for going above and beyond by transferring a prescription to a nearby location when it was ready before closing, allowing the customer to start medication sooner. Another appreciated the staff at the liquor store for consistently finding special bottles for holidays and gifts, even for customers who do not live nearby. The pharmacy also offers mail-in prescription services, which have been a great convenience for customers living outside of town without transportation. However, some customers have experienced less positive interactions, noting that an older employee can be rude at the drive-thru. Overall, Hy-Vee Pharmacy is appreciated for its helpfulness and accommodating service, with some room for improvement in staff friendliness at the drive-thru.
I no longer receive text notifications when scrips are ready.
May 2023
Big Thank you. To Kelly at Liquor store for getting me a great bottle for Father's gift. Kelly goes beyond to find what I am looking for. Every holiday Kelly always get me a special bottle for my husband. I do not live in Trenton but Hy-Vee Liquor store is where I shop.
July 2022
My husband and I live 10 miles outside of town. We do not have a running vehicle either. Hyvee pharmacy mails our prescriptions to us. A blessing!