9AM - 5:30PM
1617 E 9th St, Trenton
Pharmacies
8:30AM - 5:30PM
1903 E 9th St, Trenton
Pharmacies
“As an insurance agent who primarily works in the senior market, I deal with many pharmacies, near and far, large and small. I get to hear about the good and bad experiences individuals have at a pharmacy. With that being said, this pharmacy is consistent with their level of customer service. It is incomparable to other local pharmacies. Each time I do my annual reviews with my clients I hear about their excellent customer service, how kind, caring and friendly they are, and that they always explain things in a way that’s understandable. Often times, they are not the lowest costing pharmacy when utilizing insurance as they don’t hold the chain. They may be a few dollars higher BUT with all that being said, you cannot put a price tag on the level of service you get here. Knowing you’re going to be treated kindly, and spoke to like YOU and YOUR health and YOUR business matters to them...is priceless.”
“I got a call from Devin that my antibiotic was ready at the Trenton Pharmacy at 5:10 (20 minutes before close). We were in St. Joseph, 70 miles away. I told her I would have to pick it up the next day. Devin said, “Would you like me to transfer it to the St. Joseph Hyvee Pharmacy? They are open until 8:00 this evening. That way you can get started on it today.”
I told her that would be great and that was great customer service! The St. Joe Hyvee had it ready for me in a few minutes!
I thought this was excellent customer service and going above and beyond expectation. However, I have experienced scenarios like this many times at the Trenton Hyvee Pharmacy. Thank you so much!!
Pam Klaver”