Troy Flooring Center is a welcoming and professional flooring store that makes customers feel comfortable from the moment they walk in. The staff is knowledgeable and helpful, guiding clients through a large selection of options including tile, laminate, luxury plank, and hardwood flooring. They assist with narrowing down choices and provide quotes, measurements, and updates throughout the entire process to ensure customers are never left wondering about the progress of their project. Once an order is received, certified installers, who are highly skilled, are scheduled to work at the customer's convenience, guaranteeing a high-quality job done right the first time. Customers have praised the company's efficiency, noting that projects often finish ahead of schedule, and the work is consistently professional and thorough. Even when customers had to wait over a year to have their floors done, the company maintained the original estimate, and the completed work exceeded expectations. Troy Flooring Center also offers a kids area, making it easier for parents to browse and make decisions. Overall, the business is reliable, efficient, and committed to customer satisfaction.
Had carpet put in three of the bedrooms, GREAT SERVICE from start to finish.!
February 2026
Great experience! Hannah was friendly, knowledgeable, and very helpful in guiding me through the flooring and tile options. She made the process easy and stress-free without any pressure. Excellent customer service, I highly recommend working with Troy Flooring.
February 2026
Great customer service! Jordyn emailed back very quickly and was super patient and kind! Highly recommend!
