Gastorf Chevrolet is a family-owned business that has been serving the Warren, Lincoln, Montgomery, and St. Charles County areas since 1991. What sets them apart is the accessibility of the Gastorf family members, including Ricky, Joey, and the owner, who work full-time at the dealership and are involved in customer interactions. Gastorf Chevrolet offers a relaxed and friendly environment, where guests are given a fair price upfront, with no gimmicks, unnecessary fees, or surprises. The overall experience is described as pleasant and efficient, with sales staff, like Calvin Sohm, going above and beyond to ensure customer satisfaction. The service department, led by Tyson Stevener, is praised for their quick and fair handling of repairs, even for issues like a water pump and belt failure. Customers appreciate the knowledgeable, courteous, and friendly staff, as well as the short waiting times for services like oil changes. One customer, who was traveling through and had engine issues due to bad fuel, was particularly impressed with the service department's professionalism and communication, specifically mentioning the service manager, Chris, and staff member Lakelynn. Additionally, the dealership's willingness to deliver a new car to a customer's house during a busy week demonstrates their commitment to providing a convenient and exceptional customer experience.
The entire experience was pleasant and efficient. I couldn't be any happier. Calvin Sohm was my sales person and he went above and beyond to ensure my satisfaction.
August 2024
Friendly and fast truck purchase, no hidden fees or hassle. Highly recommend.
August 2024
The staff is always knowledgeable courteous and friendly! My waiting time for my oil change was short! I appreciate Gastorf Chevrolet Dealership!
