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October 2023 by Michael Crabtree
I have used this several times in the past, even after being advised not to and was happy with their work. But recently the work they did was not as I expected it should be. I don’t know if they are different mechanics or what , but they did more harm than good. I took my vehicle in for a simple tuneup and to replace the blower motor resister. They also told me that my tie rods needed replaced, so I told them to go ahead and replace them. After I get the bill I was shocked just over $1,400 dollars. Blower motor resister cost about $60. They charged $160. Wiper blades that I didn’t authorize $50. So now after all the work that was done the a/c only has 2 speeds instead of 4, and it’s overheating everyday which it has never done. So don’t be overcharged and bad workmanship, go elsewhere.Services: Auto engine diagnostic
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October 2023 by Alexis Roland
BEWARE! BEWARE! BEWARE! My car was stolen off of their lot! We scheduled to have an alignment done on our vehicle and dropped it off at their lot. By the next day our car was gone with no explanation. After reviewing security camera footage our car was still on their lot at midnight, but “magically” the security cameras stopped working from 12:01 am to 3:30 am, and when the cameras did come back on our car was GONE! these people didn’t even contact us that it was gone. Nor did they even attempt to apologize on behalf of just having to go through something like this. The owner has still NEVER even tried to contact us. I highly recommend taking your vehicle to other mechanics in the area as they could care less about their customers! We have filed a police report and we hope a2z will be help accountable as to why the cameras stopped working for the three hours that our car “magically” disappeared! I also want to add that our keys were taken out of the Dropbox they provide to customers. Just save yourself the headache and go elsewhere!****this information is INFACT true**** still not even an apology. Disgusting. You can reply to an honest bad review but not reach out in regards to any kind of apology. Speaks for itself!Service: Wheel alignment
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October 2023 by Dorothy Blake
My 2012 Cruz was in bad shape, needed an oil pump among other things. There were able to have fixed the next day and supplied a loaner car.Services: Auto engine diagnostic
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August 2023 by Orcbait Tinyfisty
I am very impressed. They have been very accommodating to get my vehicles in! The waiting room is comfortable, clean, and lovely. Even the bathroom is lovely lol. Overall a 10/10 for me.Service: Vehicle safety inspection
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August 2023 by Katie Stubblefield
I took my car here for an inspection and front end alignment. They told me it had a transmission fluid leak. I gave them the OK to fix the leak and later asked them if the car had enough transmission fluid before i picked it up. They assured me it did. Later my car broke down and i had to have it towed because it was low on transmission fluid. I am still not sure if the transmission fluid “leak” was a total scam by these people and they lied about it by loosening the gasket while they were doing the inspection or what as i had taken my car to another place shortly before this and there was no leak. The Bottom line is they are not trustworthy and i was probably conned out of hundreds of dollars by these people to fix a leak that didnt exist and my transmission was almost ruined because of it. Go elsewhere.
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July 2023 by Colby Paasch
A bunch of scammers I’ve been working on cars all of my life and they were telling me there was a bunch of things wrong with it that were not messed up in the least bitService: Vehicle safety inspection
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June 2023 by Jeffrey Hill
Good shop rate, Great to work with, helped me through a stressful time dealing with a very bad warranty company. Thank you A2Z auto,Service: Transmission
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March 2023 by Candace Kent
I went to A 2 Z Automotive to get my oil changed. They did a full look over my car to check for anything that could be wrong with it.. When they did find the things that were wrong with in the shop to show me the details of it... What was wrong the severity of it .. They also got my warranty information and tried to get anything covered under my warranty.I have went there for pretty much all my automotive needs...They are really nice and work with you.Service: Oil change
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February 2023 by Gary L.
Excellent mechanical work. DO NOT even consider this place unless you have cash in hand! They offer "financing" through something called Koalifi. DO NOT FALL FOR IT!!! The so-called "financing" will automatically steal more money from your bank account than was agreed upon TWICE A MONTH. (you could buy a new truck or nice car for the $800 a month they steal) A2Z will act surprised by the amount and tell you to call koalifi to say you decided against getting the work done, and that they will "work with you to make other payment arrangements". This means they will not even attempt to help. I tried to get a loan to pay a2z from my work's credit union...a2z would never tell them (or me) what the amount owed was, so I couldn't get the loan. I just had to refinance my home loan to be able to pay a2z. The scam became apparent today. A2z will j*** you around for 90 days, and then DOUBLE the amount owed. They do good work...but are sh*tbums on the business side. Push your vehicle to a dealership before stopping at this place. I wonder how many other people, who were in a pinch, tried in good faith to deal with a2z (or koalifi) and got phuck'd like I did? I wouldn't shed a tear, nor lose any sleep if this bunch of thieves had to close their doors forever. If you are an honest, hard-working person, stay away from this place and their dishonest practices! Maybe the excellent mechanic will quit and go to work at a place that doesn't sh*t on their customers like this
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February 2023 by john struckhoff
When in for oil pain gasket repair was told I needed a new motor and then was told they'd do the repair and then called back to set an appointment and then was told they refused to do the repairsService: General repairs & maintenance
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February 2023 by Samantha Hazelwood
I would never recommend this shop to anybody! They will rip you off I had almost 3,000 in work done to my Jeep Liberty I brought it back three different times and on the third time they tried to tell me it’ll be 800 for a fuel pump. Not to mention I had my exhaust welded and within a month it was broken again. I had my lower ball joints replaced here also come to find out they did not properly install them at all thank god it didn’t break on me thanks to your negligence. When I tried to speak to somebody about my problems I was gaslighted into thinking the car was the problem! I’m not sure if some new guy fixed my car but it was done very poorly. I Would never come here againServices: Wheel alignment
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January 2023 by Della White
They squeezed me in to get emissions test and very friendly people. Tori is really nice and friendly. I would definitely do business with them again if needed. Thanks for all your help!!Service: Vehicle Inspection
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January 2023 by Tori Sneed
I always have a good experience when I come here, they show me what's going on with my car and educate me about the issue. I feel like they truly care and aren't just trying to sell me a job
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January 2023 by john dobbins
Found a bad brake pad on the inside of my wheel then showed me and said they could fix it today and they delivered on their promise!!!Services: Vehicle safety inspection
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November 2022 by Judith Cook
They were very kind and got me in quick. I really needed this inspection right away. And Noone else had time. And they didn't really either but they still squeezed me in and didn't give me a hard time. The lady at front is kind. And I definitely will come back again and recommend this business!Service: Vehicle Inspection