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February 2024 by antonio hernandez
This location is never open on time, and employees saying we aren't open yet.
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January 2024 by Marcella Furlow
Never get you what you need... these people don't need to be giving advice. ? need to be retrained. Heck, I knew more than they did. They need an actual mechanic working there... service wasn't bad but they don't know what they're doing! Very nice workers though ??
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January 2024 by Donnie Prix
Cold snap in St Louis and I knew my battery was getting weak so I replaced it here. Clerk was clearly annoyed that I wanted my battery changed in the cold. He showed me my options, i picked and 20 minutes later he sold me a battery. He asked me to carry it out to my car and I did. Popped the hood, wrong battery. Regardless he's looking at my old battery and tells me my terminals are too corroded to change the battery.I carry the battery back in and get the correct battery and thankfully a different clerk is helping me now. Another 20 minutes and I carry the correct battery out and this clerk somehow thinks my corrosion issue is something I did and wants to pour coke cola on it. Obviously I'm not going to let that happen. He carried out the store battery changing tool kit which had a wire brush. I just started grabbing their tools and had the battery changed in less than 10 minutes.The clerk was nice enough to hold my cell phone light for me but that's about it. I seriously felt like most of the employees there were stoned. I'm not a mechanic but I've wrenched enough, if you cant change a car battery you really have no business working in a auto parts store.
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January 2024 by Angel Torregrossa
I will always come to this location ! Staff are so so sweet and always help when you ask
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January 2024 by Jay Rowan
Always a help
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December 2023 by Eric Robert
Store was closed seven hours prior to when hours are posted as open. Employees were inside with locked doors ignoring customers.
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December 2023 by Isuru Gamlath
Customer service was amazing
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December 2023 by TDenise Thomas
Just left Auto Zone for oil. The clerk James was AMAZING. I didn't have to preempt him for information he offered and was willing to help. He even put it in the car and told me how much my engine holds. Not only that he ran my codes and priced the part I needed. Great service and extremely thorough and thoughtful!
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December 2023 by Jazmin Richardson
Peter Murphy did an amazing job installing my battery and spoke to me throughout the entire process. He was very patient and had excellent customer service. Peter, thank you so much!
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November 2023 by Priscilla Daniels
In and out...store was a little dirty, and they were doing a lot of cursing, but I was in and out in 5 min so I could deal with a little swearing...
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September 2023 by Holic Lee
I just drove in for a battery test. The staff were extremely friendly and helped us replace the battery. employees seemed very knowledgeable and nice.
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August 2023 by barbara garrett
DON’T GO TO THIS STORE! Customer service SUCKS! I was there today to get assistance with my license plate frame on the front of my car , ( I’m transferring from another state) the lady with the rainbow braids or should I say greenish blue braids.. anyway she was not accommodating to my request for help selecting the proper screws for this type of frame, now mind you I had already bought screws from there the prior week and they don’t fit the frame. I ask her 2x I NEEDED ASSISTANCE to choose the right screws and twice she was rude saying to me check in the license plate isle?!? FINALLY I ask do you have someone who can assist my need? She ask this VERY nice guy who was a new member to the store to do her a favor and help me with my need.. DO HER A FAVOR?!?! The nerve! The guy was VERY helpful and to say even he had problems finding the proper screws to fit my type of frame. I will be contacting Corporate about this unprofessional behavior.
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August 2023 by Charlotte Knight
Always nice employee and most times in and out
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July 2023 by Caroline Stark
Amazing! Got my battery replaced in less than 10 minutes! And my battery was farther back in the car. Thank you for your help!
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May 2023 by Victoria
They were very friendly and helped me install my windshield wipers without even asking them. Very good experience.
