City Gear offers excellent customer service, with staff members who are friendly and professional. Customers have praised employees like Tammy for their helpfulness and great skills in assisting with purchases. The store provides a simple online ordering process, although some customers have experienced delays in receiving email confirmations for their orders. While the selection is generally good, some shoppers noted a limited range of sizes, particularly above size 8. Overall, customers appreciate the positive shopping experience and the quality of products, such as popular Nike sneakers and Air Max shoes.
The customer service in store was excellent. Ordered 3 pair of shoes to be delivered, I have yet to receive an email confirmation with any status updates. But I received an email with the review request so I know they have the correct email.
July 2024
Tammy is amazing. She has great customer service skills. Ms. Tammy always does a great job of helping me out every time I walk in the store whether I am looking to buy a new pair of shoes or simply looking for a hat or apparel. She was made to work in retail.
May 2024
Very nice and half staff. Half hour away but I WILL be going back very soon!!
