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December 2023 by scott zinn
Richard is an amazing man! Glad to have worked with him. Definitely will be back in the future.
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December 2023 by Tamara Welliver
Just bought a Chrysler 200 from Richard and Shop Dogs. Great car, fair price, stellar communications and comfortable experience!!
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December 2023 by Anna Kaur
I always have an amazing experience working with Richard, 100% recommend!
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December 2023 by Todd Hack
Awesome place to do businessWith great service and employees ??????????Well let me elaborate a bit more a week later I was doing some maintenance on 4 wheeler so could smell antifreeze & cvt belt was slipping . When I removed clutch cover there was noRubber gasket under coverAnd a lot of hose clamps were missing on air intake …Long story short I looked in a storage compartment that was full of parts cover gasket , hose clamps , screws , bolts ,Ect that never was put back on 4 wheeler . Was almost 2 quarts low on antifreeze…In market place listingSaid new air filter …..Hardly new , maybe year plus old … really makes you question all the other work that was listed in add …Rear bakes didn’t work !!Guess that’s on me I never checked the rear brakes ….Do to the 4 wheeler coming from a shop I really lowered my trust …Live and learn .
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December 2023 by Shane Conger
DO NOT USE THIS SHOP!!!!! I paid the $218 to have my bike diagnosed they said it would be $1900 to fix it. So I told them I can't afford it ill pick it up tomorrow. As I'm strapping it down in my truck someone comes out and says they're is no fluids in it. I could pop start my bike and ride it before I dropped it off. But once they figured out I wasn't paying to have the bike fixed they literally threw it back together no fluids no gaskets nothing now I can't even pop start it and ride it.Ya I understand it was messed up but when I picked it up it had more problems the Kickstart wouldn't even go down anymore so I couldn't even prove it'd turn over you guys are a joke and when u found out I wasn't going to pay u to fix it you didn't care to put it back together right. The technician even told me not to even try start it because she didn't put it together right
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November 2023 by Robert W.
Just bought from them today, smooth and upfront. Great place to do business with. Glad I was in the area and heard about them from a friend of mine.
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November 2023 by mannis8000
These guys are awesome. This place will treat you right! !
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October 2023 by Nathan Bryant
Just stay away from this place, save yourselves the time and money, and most of all dont take the gamble of whether they will do right or wrong by you, I cant believe people even take their stuff to them after reading the negative reviews! Cuz yeah they have good reviews, but you should be weary of them, they sound like paid reviews or family or friends reviews, especially since they dont even reply to those! But not only that, the 5 star reviews that are posted always seem so perfect, whereas the 1 star reviews are always very bad against them. The 1 star which would probably be less, and the explanation with the 1 star are in deep detail...Like why take the chance? Plus how many places do you know with either a good percentage of 5 star and 1 star reviews only? They are either mostly 5 star, then dropping to less 4 stars, then maybe some 3 stars, then very, very few 2 or 1 stars on their google profile. Opposite goes for 1 star places. But somehow this place defies every place in existence on google maps and has a lot of 5 star and 1 star reviews, but very few 4, 3, or 2 star reviews, that alone should make anyone with a understanding of how google reviews works very weary of this place. But then whats hilarious is they reply to the 1 star with some bull and try to make themselves as the victim every time, EVERY, SINGLE, TIME, every time they find some how that it was the customers fault and they are the victim but will try to make it right, but I highly doubt they ever intended to make it right in the first place, if only you truly understood what this shop has done to these people who posted 1 star, you would definitely stay away! Its sad really! They ignored me for months during and after my fiasco with them, wouldnt answer my calls, wouldnt call me back, if they did answer they wouldnt call me back after they said they would get me an update, or they would say Ill have to have so and so call you back with what happened with your bike, cuz we do want to make it right, but they never did. I ended up mentioning getting a lawyer once, very kindly even, cuz I felt like it was my last and only option and whoah, the guy blew up on me over the phone, his whole demeanor changed, he said "well then our conversations are over then, I thought you were better than that, we have insurance and lawyers for people just like you, so you better know what youre doing, cuz I can promise you, you aint gonna get a damn thing from us!" And then hung up on me. They were so bad to me almost a year ago that I went through the trouble just to make my first review ever cuz I believed for so long they would make it right right but they never did. They had my bike for nearly 6 months and when I just figured nothing was gonna change, I went and got it back, it was missing parts, the paint was scratched, I thought the battery was dead when i got it off the trailer at home, but they had removed the battery and didnt put it back, it was missing little things here and there like they were using it for a parts bike for other customers bikes. They didnt know who I was or ANYTHING about what was wrong with my bike or why I had even brought it in in the first place, I was at a loss for words, just completely shocked, I have never been treated or had customer service so bad in my life from anywhere. Like I said, terrible enough for me to make my first post! I called them recently to see if there was anything we could do to make things ok for both of us without lawyers, because I didnt want to do a court battle in the first place, and he laughed and said nope, our business is done between us and hung up. I warn as many people as I can about Shop Dogs, I go out of my way to warn people, even if they dont need work done, ill tell them if or when you do, stay away from Shop Dogs. I wouldnt send my worst enemy to them, because theirs a possibility they could die from a bike or atv falling apart while riding it. And i believe the every person who said their stuff was missing parts, cuz mine was. Go elsewhere, trust me!
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October 2023 by Danielle Shannon
We sent 4 or 5 of our ATVs here to get a complete facelift. They were able to get to them within a few weeks. We were excited to ride again! Great company and great people running it!
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October 2023 by Jan Frigerio
We had an issue with someone that told us they were a representative of shop dogs. It turned out that they were not connected with the company. The owner of shop dogs called and straitened out the misinformation were given and rectified the issue to our satisfaction. He was extremely nice and caring and now that we know that this business is so close to our house we will probably use him in the future
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September 2023 by D R
Always have a great experience with these guys. Knowledgable, kind, considerate, and helpful. They are willing to work with you and try to provide the best experience possible. Look forward to working with them again!
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September 2023 by Bill Bethke
Can't say enough about Shop Dogs. Recommended by a buddy sent my bike their way. Everyone there was friendly and professional. I talked with Paul about mounting a side car for me. We're still searching along with his help. They did very thorough diagnostic work every step of the way and kept me informed along the way. She runs better than Harley got her to run. They also stayed within my budget which was great. No add ons or surprises. I highly recommend Sop Dogs and look forward to seeing these guys down the road for my side car.??ride safe everyone ?
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August 2023 by Diesel Wayland
SHADY...SHADY...SHADY... They delete any negative reviews and/or comments on Facebook, and then block the commenter! They deleted my dads comments and blocked him from the page after he saved a man the trouble of doing business with them! LUCKILY, they cant block google reviews...theyre permanent! We will be reporting them on facebook for shady business practices, and also reporting them to the BBB, and anything else we can do to help people who may be potential customers of theirs and also get screwed over by them...VERY shady place, save yourself the trouble and the wasted money and go elsewhere, no matter how far it is, or if its an extra couple hundred bucks, do...not...go...here...!!! Please read my dads review for further details on their business practices...they dont care for disabled veterans, or selling atvs that fall apart within days of purchase, while the kids are riding them, and then the kids get injured and have to go to the ER...they just dont care at all, not only shady, but heartless individuals! Dont let them con you!UPDATE- There's so much you said, that just blows the mind! First the 3rd party...funny, we had a 3rd party inspect them in person, and said the atv's failed because they were not assembled correctly and then inspected by the assembling shop before sale. It was also stated by you that the atv's were damged because of the wreck, when in fact the atv's wrecked because of poor assembly and fail to inspect by your shop. You even told us recently that one of the guys who worked in your shop and assembled and inspected the atvs when we bought them was let go because of poor performance, and that you would take care of the other guys doing stunts on them in the parking lot, "new and unabused products huh?... your offer for repair, was contingent on you fixing them, you think we would trust you all to fix them correctly after poor workmanship by you all in the first place? And now that we have them already repaired by another shop, months after first contact about this, and have posted negative reviews, you "quickly" want to rectify the situation? Wow! Inexperienced kids...how "experienced" do they need to be to be going in a straight line, cause thats what they were doing? Oh, and I guess my sons poor experience is what caused his atv to barely start and run when we got it home, and also caused his headlights to only work when he pulled in the brake lever after all we had done was unload it from the truck? We will let the people reading this decide for themselves, whether they want to take the chance or go elsewhere, but as far as we go, we will NEVER recommend your business to anyone else, and spread word as best as we can for people to go elsewhere, for their own safety, their family, and friends safety, and to not waste the money or time, cuz knowing what we know now, we would have paid double somewhere else, instead of buying from you! Any one reading this, REALLY take this review into account, for this is a 1st account warning!2ND UPDATE- We are still finding problems with the atvs we bought from them, we found missing bolts this morning that bolts the rear axle stabilizer to the frame, so it was bouncing up and hitting the rear disk brake, we also discovered the wheel hub splines were near completely gone, and thats why it was free spinning and not locked on the axle shaft! No carb leak hose, so if it did leak, it would do so onto the exhaust and catch fire! Me and another shop are guessing they used a bunch of spare parts and old parts to assemble this atv, and then marked it as new to sell, which I should have figured cuz the title did say it was like a 2022, which meant it should have come out in 2021, and I bought it im 2023 from them, but they reassured me it was new and just hadn't sold yet....be VERY wary of this place!
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August 2023 by Michael Daniels
Noooooooo wayyyyyyyy!!!!!I was looking for a motorcycle, thanks but no thanks, not worth the risk!!!!!!! It looked like a brokedown car dealership that you'd be lucky if the car made it back to your house, I'll take my chances elsewhere lol good luck to anyone else buying from there though, to risky for my blood
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August 2023 by Nick Wayland (STD Diesel)
PLEASE READ ALL BEFORE YOU DO BUSINESS HERE! They sell cheap stuff that they say is new, at "bargains", I bought atvs for my kids and within days, we noticed everything going to hell with them, the entire wheel came off the back of my sons while he was riding it, luckily he wasnt hurt, it'd barely start or run when we got home, and the headlights only worked if he pressed the brakes. My daughters atv, the castle nut came off because there was no cottor pin, and the whole front end collapsed while she was riding it, and it threw her off, then proceeded to flip over on top of her, while she was pinned, the exhaust burned her leg and gas poured on her, after closer inspection it was found that not only was there no cottor pin in the front castle nuts, the others had really thin cheap pins that had started to bend due to nuts backing out against them, luckily she wasnt hurt to badly after a trip to the ER, then my other daughters fourwheeler, while she was riding down the road, 3 of the 4 nuts came off the wheel and sent it to the side of the road where she proceeded to hit a mailbox head on that had a 6x6 post and was concreted into the ground 4 feet deep, it threw her forward and she hit the mailbox, she hit it so hard the mailbox post with the concrete came out of the ground, and she herself hit the mailbox while flying through the air hard enough to knock it off the post. Upon closer inspection, there were SEVERAL wheel lugs loose, which is weird because they had out better tires on it as part of our deal, it bent the front brush guard into the fourwheeler so badly that we had to cut it off, cuz we couldnt bend it back far enough to get to the bolts. She also had to go to the ER, she was wearing a helmet thank god, but hurt her arm pretty badly, and her knee pretty badly. Now this was all within a week of us purchasing these...so I called the place to inform them that I wanted to fix this situation, I had spent a lot of money, and had 3 atvs that were broke within a week, and 3 kids who were terrified to get on them again....it took me nearly 2 weeks to get ahold of the store manager, they sent me between every person before I finally got to talk to him, they were all rude, and said he'd call me, but he never did, I guess he got tired of me calling and answered after 2 weeks and was very rude, saying he had heard about what happened, I told him I wanted to fix the situation, because my kids got hurt, and were terrified to ride them again, he said he didnt care, it wasnt his problem cuz I didnt get a warranty, and after saying "THEYRE KIDS, DO YOU HAVE KIDS, I CAN IMAGINE YOU'D BE UPSET TOO", he said he didnt have kids, and that he wouldnt refund my money, or pay to fix them, or give me different 4 wheelers and kept asking me what I expected him to do, even going so far as to say that "how do I know the kids didnt break them, or you didnt damage them to try to get one over on me on purpose?" I told him seriously, my kids got hurt, why would I intentionally hurt my own children, and he again asked how he expected me to have him rectify the situation cuz he wasnt going to refund, fix them for free, or do new fourwheelers, and then he said randomly out of the blue, "and if you say anything about a lawyer, then this conversation is over and I can promise you, that you will get NOTHING!" I said, I guess I'll have to get a lawyer, and he said good luck and hung up...DO NOT BUY FROM THESE PEOPLE, if you think I'm lying, look at their other negative reviews, read them, they're all very comparable to eachother, that cant be coincidental, I know they have a decent rating, and who knows they may have been a good shop at one time, but they are horrible now, for yours, your children, and whoevers safety that will be riding equipment from Shop Dogs, stay away from them...even if its free, stay away from them, no matter the deal...STAY AWAY FROM THEM! I promise, youll be better off and thank me later!UPDATE- with shop dogs reply, we have replied back to them on my s