-
January 2024 by Dennis Day
These guys always show up within a day or two. Everyone is very polite and friendly. The driver who covers my area treats me like an old friend. Never had a problem in six years.
-
November 2023 by Max Ryan
Not a pleasant company to deal with. I would give 0 in it was an option.They where the propane company already set up when I purchased my home so I just stuck with them. After a 2 years I had to switch. Customer service is horrible. I was suppose to be on a keep full but they would only show up every 3 or 4 months. In the summer thats fine but not in the winter. I had to call them every month and schedule delivery in the winter even though it was set up on a monthly service the day I moved in. Then they notified me they wanted to change the tank size from 500 gallons to 250 gallons because I wasn't using enough propane or they where going to charge me a service fee of $500 a year. When I called to ask about it Mr Milton's wife who is the only office staff for the company was very rude. She said if I didn't want the fee they would put a smaller tank in. When I told her I was on a keep full and didn't trust they would service a smaller tank to keep it full based on my experience with them already she told me that they would just come take the tank and cut ties with me all together then she hung up on me. Mr. Melton called me within 10 minutes and informed me she wanted him to pull the tank that day and that they no longer wanted my business because I questioned their service and upset his wife. I informed him that the propane in the tank on my property was mine and was already paid for in full and I would find another propane company to do business with and have the tanks swapped and my propane moved at which point I would call him and he could come get his tank. He threatened to come take the tank and told me he didn't care about what was in it. I had to tell him I would call the sherriff if he removed the tank from the property with my propane in it and press charges for theft if he took it before I got my propane out of it. He was very rude and told me I was in his words pissing him off. I was able to find a new company who did the swap and transfer in less than 2 weeks thankfully. I would not recommend this business to anyone ever they where horrible to deal with and have lousy service.
-
November 2018 by Aaron Spratt
Always there when you need them the most
-
November 2017 by LEONA JONES
As honest and reliable as they get! Thank you for your service!
-
November 2014 by Duane Keys
Mr. Melton has on numerous occasions treated my poor planning like his own personal emergency. I never seem to remember to look at the propane levels until it's practically too late. Mr. Melton has come out in the dead of night and always been extremely friendly and helpful. He even let us borrow a tank while we built our new home without charge and worked trenching the new lines into his schedule at the last minute (again poor planning on our part). I can't recommend him highly enough.
