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November 2023 by Trish Smith
Friendly, efficient service department went out of their way to provide repairs quickly for a new customer.
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October 2023 by Doug Caldwell
Maples Ford and their service team exceeded any expectations I had. My truck broke down and I had it towed there, arrived at 12:00 midnight Friday. Saturday morning I went back to give them details and leave my truck with them for analysis. Michelle had her service man work on my truck immediately to determine if it was a quick fix for me. Turned out the starter was bad, they ordered one in for me and had my truck ready by the following Monday. You never want to break down but if you do it is great to get the level of service I received from Maples Ford.
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September 2023 by Diane Why
I have an older Lincoln, and they always take good care of it.
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September 2023 by Raymond
Needed a new vehicle. Slid in to Maples Ford and Jeremy Silvey and the rest of the crew gave me the best vehicle purchase experiance of my life! A++++
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September 2023 by richard shirley
Tried to get them to program an aftermarket electric start for my Ford truck. And they won't do it.
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July 2023 by Tim Holden
Our van broke down while on family vacation from Ohio, and we had it towed to Maples at midnight on Tuesday. Michelle, Roy and the whole team rallied to get us back on the road in less than 3 hours, and even accommodated a request for an alternator with improved performance. Feeling blessed by the whole team at Maples Ford! Tim and Gerry
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June 2023 by Sallie Richardson
Needed an extra key made. They were more than helpful and accommodating!! Great friendly service!
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May 2023 by Bryan Macon
Great communication, Got recall fixed in a timely fashion. Overall report read to us. Highly recommended
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May 2023 by Tom Platt
Bought a new Mustang. Jeremy was great and we put together a fast and fair deal for both the Dealer and Myself. But that’s not the reason for the 5 stars. The 5 stars come in for the way Chris and particularly Jeremy handled things after the sale. Questions I had, additional information I wanted. As an out of state buyer these guys make you feel like a long time friend.
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April 2023 by garrett veltman
Jeremy was very helpful and friendly to talk to. He was able to get me a copy of my window sticker for my car. I bought it used and the original sticker was ruined. The dealership I got it from told me they couldn’t get me a new one. Jeremy was able to do it in under 5 minutes. Kinda sad this dealership didn’t have the vehicle I wanted when I got one. As I wish I could have worked with Jeremy as I was treated far better in the few minutes I spent talking with him, than at the other dealership. Top notch people at this dealership highly recommended.
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January 2023 by Adam
Jeremy and Chris were great to work with. I ordered a custom F-150 truck, no hassle, best pricing I could find after contacting about 25 dealerships. Ford took a while to build it due to supply chain/etc, but when it arrived Chris sent in the price protection for me and I received the refund a few months later. I have read about other dealerships not honoring the price protection or pocketing that money themselves. Once my truck arrived, other folks out of state were putting in offers above mine, but Chris and Jeremy had the integrity to decline them and sell the truck to me as agreed. Much appreciated fellas, honest dealership, small town dealership with good people, highly recommend!
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November 2022 by John Thompson
I purchased my new Ford from Chris a Maples Ford, I can’t say enough about how they kept me informed throughout the order, scheduling of production and estimated arrival of my vehicle. I know that they appreciate my business.
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October 2022 by MrGoes9s
We were traveling on Friday 9/23/22 with our 2012 Tahoe to Mokan Dragway and we had an oil pressure warning light come on indicating no oil pressure. I reached out to The dealership and the service manager Shelly ( Michelle) said she’d get us right in. They changed our oil sender that was faulty and got us back on the road. Thanks to this wonderful family oriented dealership that dropped what they were doing to keep me and my family on the road!Five stars
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October 2022 by Deena Johnson
A Big Thanks to Jeremy for helping me find my forever vehicle ❤️ and for helping my husband order his Truck also! Chris is very knowledgeable about all the business paperwork part & makes it simple!This dealership is the Best! The Service department is Great too!
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October 2022 by gm wetzel
Maples Service Dept is great! Did two safety recalls on my E350 that Rick Ball Ford in Sedalia refused to do. Come to Warsaw for great Ford service. They know what service means.
