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November 2023 by hayley Laubinger
Joe was super helpful in getting us the perfect family car, at an even better price. They were super knowledgeable and quick, to get us on the road. Couldn’t be happier
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November 2023 by Danielle Feth
I worked with David and will be recommending him in the future. He was very easy to work with and made me feel very comfortable making my first big purchase!
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October 2023 by Andy Robinson
This service experience has been very negative. The work done on our car was acceptable. But the service manager that worked with my wife on picking up the car, was very unprofessional, and was very rude with his comments. When asked our car was ready, he literally yelled at her over her phone, and said that he had left a message. And she needed to just listen to it. No message on her or my phone was ever received. When asked about the repair and any updates, he replied that if it was broke, they fixed it and if it wasn’t broke, don’t worry about it and that she probably wouldn’t understand. His sexist attitude towards my wife has cost a family of customers.We spent $850 on a computer controlled part. Because of the service, managers attitude, we in good faith, do not trust the overall quality and workmanship of the repair. If I cannot that our best interest is of importance, how can I trust my car is performing safely after being worked on at this service center?
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October 2023 by Derek Slocum
Great buying experience and staff. I worked with Joe and he was a great non pressuring salesman. I would recommend going to speak with Joe if you’re in need of an upgrade!
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October 2023 by Ray Cobb
There were a couple issues after picking up the car but these were taken care of with very little problems. I would like to compliment the staff at Auffenberg who are very courteous and friendly to the point that you enjoy being there and feel like you're with friends. It makes for a very pleasant experience and makes one actually look forward to the next visit.
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October 2023 by Christine Schmitt
Technician Jon has always kept my vehicles running well and makes sure all maintenance is kept up to date, keeping my vehicles running smoothly!I look forward to seeing you all when I come in next!
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September 2023 by Carol Kamper
Our salesman David York, was awesome. Answering ALL our questions even before we asked sometimes. Polite, knowledgeable, very informative. Would recommend him to anyone looking for a great new car purchasing experience.
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September 2023 by Michael Buel
Joe Laubinger - Sales, was very professional and courteous throughout our car purchase, including our trade in! I’d recommend Chris Auffenberg Ford - Washington, to anyone and ask for Joe! ?
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August 2023 by Cyn M
This is not Cynthia but Cecil C. Murray who made the purchase. Cynthia is my wife. The experience with Chris Auffenberg Ford was wonderful. Have purchased vehicles in the past and this is just as in the past. Joe, the salesman, was patient with me and my many questions. He and the finance manager did a wonderful job and made it possible for me to make my purchase. Will continue being a fan of Chris Auffenberg Ford and highly recommend this dealership to all.
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August 2023 by Donald King
We had the best experience buying our new Bronco Sport from them. Joe Laubinger and James Setterquist made it so easy and stress free from start to finish. They will definitely get my future business.
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August 2023 by Matt Emmendorfer
I really enjoyed it. Joe helped me out tremendously to get this truck and as soon as it came in, he called and we got a deal together. Joe seems to be very loyal to his customers. Thanks, Joe
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July 2023 by Seth Johnson
I just purchased a f350 from here that wasn’t even listed yet but they let me go ahead and buy it after the inspection checks. One of the best dealerships I’ve worked with. 10/10 would recommend David as your sales person. And 10/10 would recommend this dealer to anyone.
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June 2023 by John Guenzler
Chris Auffenberg Body Shop did an excellent job of repairing the hail damage on my new Ford Escape. However, through the process of them having my car for about 7 weeks, it seemed like every week I was being told it would be ready next week until finally it really was. I realize they had a lot of hail damage vehicles to deal with, I just wanted a reliable date when it would be ready. I can understand missing it a day or two, but weeks?
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June 2023 by Jamie Brown
This dealership went ABOVE AND BEYOND for me. I called last minute for a service appointment, they got me in the next day. They were able to get me a rental car last minute, and my car was ready the next day. I had my two babies with me, and they even helped me with my kiddos while I switched car seats from the rental in to my car.I will not take my needs anywhere but HERE. Thank you so much!
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May 2023 by Chris Floyd
One of, if not the best experience at a dealership. Everyone was so great, non pushy, personable, willing to help.I would recommend to anyone to give this dealer, and their people a shot! Couldn’t be happier!
